BBB Business Review

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This business is not BBB accredited.

Serious Juggling

Phone: (800) 584-4530 View Additional Phone Numbers 2635 NE Broadway St Ste 2, Portland, OR 97232 http://www.seriousjuggling.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Serious Juggling include:

  • 8 complaint(s) filed against business
  • Failure to respond to 7 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for Serious Juggling include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 6
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 8

Additional Complaint Information

BBB files indicate that this business has received complaints concerning delivery and customer service issues. Consumers allege after ordering products from Serious Juggling's online store, their delivery does not arrive. Consumers also allege when contacting the company regarding their order status, they experience inappropriate customer service from a female employee.

Customer Reviews Summary Read customer reviews

1 Customer Review on Serious Juggling
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: August 18, 2008 Business started: 11/17/2000 Business started locally: 11/17/2000 Business incorporated 11/17/2000 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
http://www.sos.state.or.us
Phone Number: (503) 986-2200
corporation.division@state.or.us

Type of Entity

Corporation

Business Management
Mr. Ben Schoenberg, President
Contact Information
Principal: Mr. Ben Schoenberg, President
Business Category

Games & Supplies Internet Shopping

Alternate Business Names
Serious Juggling Inc
Additional Information

On June 11, 2014, in an attempt to gain more information about the company's products or services, BBB reached out to Serious Juggling via mail at 2635 NE Broadway St Ste 2, Portland, OR 97232. BBB also called the company at (503) 233-2577 and found the number to be disconnected.

On July 7, 2014, after locating alternate phone numbers on the company's website, BBB called Serious Juggling at (909) 258-4458 and (800) 584-4530 and left voicemail messages asking for a return call.

As of July 14, 2014, the company has not responded to BBB.


Customer Review Rating plus BBB Rating Summary

Serious Juggling has received 1 out of 5 stars based on 1 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.