BBB Accredited Business sinceAdditional Locations
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This company provides furniture sales.
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A BBB Accredited Business since
BBB has determined that Furniture World meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Furniture World include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 12 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||9|
|Total Closed Complaints||12|
Additional Complaint Information
BBB files indicate that this business has received complaints concerning product and customer service issues. Consumers allege the products they receive from Furniture World are damaged or defective. Consumers further allege when they reach out for support or assistance, the company is unresponsive. Consumers claim when they are able to reach the company, there is an unreasonable delay in scheduling a repair or providing a replacement.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Enver Jusupovic, Vice President Mr. Jeff Raymond, President Ms. Emina Tusupovic, Treasurer
Furniture - Retail All Other Home Furnishings Stores (NAICS: 442299)