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          Furniture City Gresham has 1 locations, listed below.

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            Business ProfileFurniture City Gresham

            Furniture Stores

            Contact Information

            550 NW Burnside Rd

            Gresham, OR 97030-3705

            (503) 667-8927

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 31

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company provides the sale of new furniture, home furnishings, mattresses and bedding.

            Business Details

            Location of This Business
            550 NW Burnside Rd, Gresham, OR 97030-3705
            BBB File Opened:
            8/18/1994
            Years in Business:
            31
            Business Started:
            1/1/1993
            Business Started Locally:
            1/1/1993
            Business Incorporated:
            10/19/1995
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • To & Sons Corp
            • Furniture City
            Business Management
            • Mr. Michael To, President
            • Ms. Hana Kha, Corporate Officer
            • Mr. Carl Gaylord, Manager
            Contact Information

            Principal

            • Mr. Michael To, President

            Customer Contact

            • Ms. Hana Kha, Corporate Officer
            Additional Contact Information

            Fax Numbers

            • (503) 667-0222
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/28/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I purchased a sofa from them it was damaged and they came out and fix it. It broke again again and they took sofa back. Now they will not refund my money and will only give me store credit. I paid cash for the sofa. They do not have any other sofas we like.

            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Sarah B

            05/02/2023

            We purchased a sofa and a recliner from this store. Due to previous purchases of funiture, we asked ***, the salesman - SEVERAL times if the warrenty covered everything that could be wrong with it. He said yes. SEVERAL times. When we got it, we noticed that it was pretty cheaply made. We were going to return it and go looking for something else. They said that we couldnt return it because the 3 days was from the point of purchase, not from recieving it. The couch is for sure broken. The seat is caving in on one side. We called right around the year ***** and they told us that they couldnt do anything, to call the warrenty folks and lie to them about when the with the seat started. We didnt do that.Its gotten so bad, that we tried again to reason with the company. To no avail. The warrenty only covers the fabric. It doesnt cover what we need covered. **** (the manager) negates anything that he doesnt deem worthy to talk about. He talks over you. He wont follow through. Honestly, just a slimy businessmen. Overall, this is a terrible place to purchase furniture from. Please take your money elsewhere. Also, I am almost sure that ******** Funiture on 181st is also owned by the same company. Buyer beware.

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

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