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          Twin Oaks Memorial Gardens has 1 locations, listed below.

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            Business ProfileforTwin Oaks Memorial Gardens

            Cemetery

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            11/7/2007
            Years in Business:
            21
            Business Started:
            1/1/2003
            Business Started Locally:
            1/1/2003
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Business Management
            • Mr. Michael Terwilliger, Owner
            Contact Information

            Principal

            • Mr. Michael Terwilliger, Owner

            Customer Contact

            • Mr. Michael Terwilliger, Owner
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/31/2022

            Complaint Type:
            Delivery Issues
            Status:
            Unanswered
            My grandma passed away 11/7/21. I traveled out to visit her grave 5/30/22 and there is still no headstone placed. I also found it odd that there has been no sod placed over the dirt in all this time. It looked as fresh as the day she was buried.I try calling and they don't answer the phone. The mailbox is full so I can't leave a message.

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Clemons D

            5 stars

            06/24/2023

            My wife and I recently had the unfortunate task of burying our beloved son, who served as a U.S. veteran, at Twin Oaks Memorial Gardens Cemetery. During this challenging time, we were fortunate to have the support and assistance of *******************************, who went above and beyond to honor our son and provide us with a truly memorable experience.From the moment we met ****, it was evident that he deeply cared about the families he served and had a profound respect for those who had served our country. His genuine compassion and dedication were truly commendable. **** took the time to listen to our needs, understand our wishes, and ensure that every detail of our son's burial was handled with the utmost care and sensitivity.In conclusion, our experience with Twin Oaks Memorial Gardens Cemetery, particularly with the exceptional assistance of *******************************, exceeded our expectations. ****'s unwavering dedication to honoring our son's burial as a U.S. veteran, coupled with his kindness and attention to detail, made a challenging time more bearable for our family. We are deeply grateful for his support and for the compassionate services provided by Twin Oaks Memorial Gardens Cemetery as a whole. We wholeheartedly recommend them to anyone seeking a final resting place for their loved ones.

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