BBB Business Review

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This business is not BBB accredited.

4 Seasons Foods

Phone: (503) 227-8211 View Additional Phone Numbers 2030 NW 17th Ave, Portland, OR 97209 https://www.facebook.com/pages/Foods-4-Seasons/118954241489733


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for 4 Seasons Foods include:

  • 8 complaint(s) filed against business
  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for 4 Seasons Foods include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

8 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 7
Total Closed Complaints 8

Additional Complaint Information

On May 19, 2015, BBB recognized a pattern of complaints from consumers regarding sales practice, product and customer service issues. Consumers allege representatives of 4 Seasons Foods go door to door in their neighborhood selling frozen meat products and using high-pressure sales tactics. Consumers also allege the company claims the animals are grass fed, thus making the beef organic, but consumers claim this is not true. Consumers also claim the company states the quality of the meat is premium, but consumers state this is not true, either. When attempting to contact 4 Seasons Foods after making a purchase, consumers claim the company is unresponsive, the voicemail box is full, the line is busy or the line is disconnected.

4 Seasons Foods is working with BBB in an effort to eliminate the underlying cause of the pattern of complaints.

Customer Reviews Summary Read customer reviews

1 Customer Review on 4 Seasons Foods
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: February 27, 2003 Business started: 07/01/2000 Business started locally: 07/01/2000
Type of Entity

Sole Proprietorship

Business Management
Mr. Jonathan Koob, Owner
Contact Information
Principal: Mr. Jonathan Koob, Owner
Business Category

Frozen Foods - Retail Door-to-Door Sales - Meat

Alternate Business Names
4 Season's Foods
Additional Information

On May 19, 2015, BBB recognized a pattern of complaints from consumers regarding sales practice, product and customer service issues. Consumers allege representatives of 4 Seasons Foods go door to door in their neighborhood selling frozen meat products and using high-pressure sales tactics. Consumers also allege the company claims the animals are grass fed, thus making the beef organic, but consumers claim this is not true. Consumers also claim the company states the quality of the meat is premium, but consumers state this is not true, either. When attempting to contact 4 Seasons Foods after making a purchase, consumers claim the company is unresponsive, the voicemail box is full, the line is busy or the line is disconnected.


Customer Review Rating plus BBB Rating Summary

4 Seasons Foods has received 1.89 out of 5 stars based on 1 Customer Reviews and a BBB Rating of C-.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.