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This company offers trade show design, displays, graphics and signage.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Displaystar meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Displaystar include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Displaystar
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 16, 2005 Business started: 10/01/2002 Business started locally: 10/01/2002 Business incorporated 10/23/2002 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
Phone Number: (503) 986-2200

Type of Entity


Business Management
Mr. Terry Niedermeyer, President Mr. Kyle Cole, Production Manager
Contact Information
Principal: Mr. Terry Niedermeyer, President
Business Category

Display Designers & Producers Image & Graphics Printing Signs Marketing Programs & Services Exhibit Design & Construction

Hours of Operation
7:00a.m. - 4:00p.m. Monday - Friday
Refund and Exchange Policy
3 days within receipt.
DisplayStar terms, conditions, warranty info and more can be found at:
Alternate Business Names
Niedo Group Inc
Products & Services

Custom Trade Show Displays, Banner Stands, Street Pole Banners, Dye-Sub Graphics

Additional Locations

  • 5465 SW Western Ave STE A

    Beaverton, OR 97005 (503) 245-3335 (866) 864-2831


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/26/2013 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: DisplayStar is an authorized seller on I purchased what I thought was a "ZedUP Lite" literature rack (manufactured by Orbus) from them. When the product became defective I contacted DisplayStar about getting a warranty repair (Orbus has a 5-year warranty). It turns out they actually shipped me something called a "DisplayStar Literature Station and Case" which has no warranty. They sold me a counterfeit product or at a minimum, bait-and-switched me. They will not replace the defective rack nor will they send me replacement parts so I can fix the rack; they offered to sell me another one.

Desired Settlement: A new Orbus ZedUP Lite literature rack, not their own "DisplayStar Literature Station and Case" because that is what I thought I was buying originally.

Business Response: Business' Initial Response /* (1000, 6, 2013/08/23) */ The customer purchased this product over two years ago. We have offered the customer a full refund on the product. The customer is satisfied with the outcome and I understand he is removing the complaint and sent us the following: . "I'll also stop the BBB case and contact Amazon to let them know the situation has been resolved." Consumer's Final Response /* (2000, 8, 2013/08/26) */ (The consumer indicated he/she ACCEPTED the response from the business.)

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Displaystar
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)