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Find a Location

High Performance Homes Inc has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHigh Performance Homes Inc

    Green Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.2/5stars

    Average of 20 Customer Reviews

    Customer Complaints

    41 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/1/2012

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    High Performance Homes Inc. specializes in solar panels and battery backup, as well as replacement: roofing, siding, windows, and baths.

    Products & Services

    High Performance Window

    Our President is the Creator and Developer of the High Performance Window; the most energy efficient, double pane window in the Northwest. HPH window installers have completed the Master Installation Training and are AMMA Certified. 


    High Performance Roof 

    Our roofing teams specialize in remodeling refits. Our foremen bring years of field experience and operate with a no-leak policy. Our metal roofs are beautifully crafted by artisans and custom built on the job site.
    High Performance Siding 

    High Performance Siding is the lifetime protection your home needs. As a Preferred Contractor with James Hardie, our installation team is capable of installing designer series siding products color plus, shake, and artisan.

    Business Details

    Location of This Business
    4200 SE Columbia Way STE C, Vancouver, WA 98661-5572
    BBB File Opened:
    4/30/2012
    Years in Business:
    16
    Business Started:
    12/1/2007
    Business Incorporated:
    12/20/2007
    Accredited Since:
    5/1/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Cameron Root, President
    • Ms. Parveen Adel, CEO
    • Ms. Sheila Adel, COO
    Contact Information

    Principal

    • Mr. Cameron Root, President
    • Ms. Parveen Adel, CEO

    Customer Contact

    • Mr. Cameron Root, President
    • Ms. Parveen Adel, CEO
    • Ms. Sheila Adel, COO
    Additional Contact Information

    Customer Complaints

    41 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 4/2/24 @ about 1530 HPH came soliciting to my home. I informed ******* we have the city municipal code for soliciting posted at both entrances. He said he's not soliciting. I also point at our no soliciting sign posted on our door. I explained the municipal code is not law. I then told him to leave which he did not. He continued to stand there so I told him to leave repeatedly and then told him leave or I would push him off my porch. Which he replied nobody's worried about you. While continuing to stand at my door. I told him to get the f*** off my property which he then slowly backed up while saying something. About 1hr later I was outside and the same guy drove by slowly with 3 other guys wearing HPH high visibility gear with windows down and the guy who came to my door then pointed at me and said that's him and the rest of the occupants started saying something I could make out.
    Read More

    Customer Reviews

    20 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Josh J

    1 star

    04/01/2024

    Had high performance homes come out to my property for a quote on a new roof, the sales man, *****, went into my attic and stepped through the drywall leaving a massive hole in my ceiling. He assured me it would get fixed but has left me high and dry. It's been over 2 weeks now and still have not heard back from anyone despite my many calls to get it repaired.

    High Performance Homes Inc Response

    04/10/2024

    Hello ****,

    We are incredibly disappointed to hear about the damage to your ceiling and the lack of follow-up after *****'s visit. There's no excuse for this, and it falls short of the high standards we set for ourselves.

    We understand the frustration and inconvenience this has caused you. To rectify the situation, we've already assigned a member of our repair team to schedule a prompt repair for your ceiling.

    In the meantime, please don't hesitate to contact us at ************* if you have any questions or concerns. We want to ensure this gets resolved to your satisfaction.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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