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BBB Accredited Business since

Ovation Restoration

Phone: (888) 995-5581 View Additional Phone Numbers PO Box 183, Washougal, WA 98671

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers residential home remodeling services including, carpet, roofing, bathroom and kitchen remodeling, decks, fencing, flooring and more.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Ovation Restoration meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Ovation Restoration include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 2 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 1
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Ovation Restoration
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 09, 2000 Business started: 06/01/1999 in WA Business started locally: 06/01/1999 Business incorporated 07/29/2014 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Construction Contractors Board
700 Summer St NE Ste 300, Salem OR 97301
Phone Number: (503) 378-4621

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
Phone Number: (503) 986-2200

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Rick Arnold, Owner
Contact Information
Principal: Mr. Rick Arnold, Owner
Business Category

Construction & Remodeling Services Bathroom Remodeling Windows - Installation & Service Countertops Fence Contractors Windows & Doors - Installation & Service Windows Windows - Vinyl Outdoor Kitchens Carpet Layers Contractors - General Basement - Contractors Contractor - Remodel & Repair Carpet Installation Floors - Laminate Contractors - Gutters Painting Contractors Painters - Commercial or Residential Patio & Deck Builders Deck Builder Roof Structures Roofing Contractors Contractor - Metal Roofing Contractor - Tile Roofing

Hours of Operation
4 hours a day, 7 days a week
Method(s) of Payment
Cash, Check, Money Order, Visa, Master Card, Discover, American Express, and financing options available.
Refund and Exchange Policy
Buyer has three (3) business days to cancel the contract without liability. Upon the expiration of Buyer’s three (3) day right to cancel the Contract, Buyer may cancel the Contract upon notice to Ovation but in doing so Buyer will forfeit any down payment and all monies paid to Ovation, as of the date of Buyer’s cancelation and will be liable for all contract expenses, labor, and materials provided by Ovation under the contract as of the date of cancellation and may be held liable for the full Sale Price.
Service Area
Portland and Greater Vancouver
Alternate Business Names
Ovation Restoration LLC, a Limited Liability Company of Washington
Products & Services

Roofing, decks, decorative concrete, bathroom remodeling, kitchen remodeling, flooring, carpet, windows, siding, and handicap accessibility.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.