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      Country
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          Find a Location

          Master Sweep has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Master Sweep

              14729 SW 109th Ave Apt 1 Portland, OR 97224

            • Master Sweep

              18136 SE Sun Meadow CT Portland, OR 97267-6624

            Business ProfileforMaster Sweep

            Chimney Repair
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            This company offers chimney cleanings, repairs, inspections, caps, damper installations, relinings, waterproofing, wood and pellet & flashing repair.

            Business Details

            This is a multi-location business.

            Find a Location

            Master Sweep has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Master Sweep

                14729 SW 109th Ave Apt 1 Portland, OR 97224

              • Master Sweep

                18136 SE Sun Meadow CT Portland, OR 97267-6624

              BBB File Opened:
              9/13/2007
              Years in Business:
              23
              Business Started:
              1/1/2001
              Business Started Locally:
              1/1/2001
              Type of Entity:
              Sole Proprietorship
              Business Management
              • Jason Doran, Owner
              Contact Information

              Principal

              • Jason Doran, Owner

              Customer Contact

              • Jason Doran, Owner

              Customer Complaints

              2 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/19/2021

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              I Hired ********************* of Master Sweep to replace the flu in my chimney. He came out to the site and gave me a bid of $2,000 for the project. At his request I gave him a $1,000 deposit so he could purchase the needed materials. Check #****. He promised to get back to me with a install date the same week. I called on multiple occasions over the weeks and left messages, he did not return my call. He finally called returned a call and said he was out of town and his brother had COVID. I understood and we scheduled an install date for August 16th. He promised to make it all right.He did not show up for his scheduled appointment. I have left 4 voice mails, text and email, he has not returned any calls.

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Casey J

              1 star

              06/21/2021

              We had a terrible experience with this company. We hired Jason D**** to install two pellet stoves to replace some old wood stoves at our property. We were lured into hiring this company because they promised they could get the installation done quickly and their price was fair. I received a bid from Jason on December 18 and he said he could start work on January 14. There were multiple delays with this project, often related to poor project planning and sporadic/short work periods. Jason would not show up at all on the day we agreed upon, and then show up unannounced on other days. He and his partner would work for about 2 hours and then disappear for the rest of the day without a word. This happened many times. In the end (February 4), he never even completed the job as promised. He was supposed to come back to install collars around the vent pipes and fix the mortar on the chimney water tables. He gave a $200 discount, saying I could pay the remainder when he returned. He needed to order more supplies. He never showed up or contacted us again. The installation was sloppy looking (vent pipes not straight) and unfinished, and one of our pellet stoves doesn't burn well (likely because of poor ventilation). Jason is dishonest and unprofessional.

              Local BBB

              BBB Great West + Pacific

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