Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          First Pacific Corporation has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • First Pacific Corporation

              5121 Skyline Village Loop S Salem, OR 97306-9867

            • First Pacific Corporation

              1 Antares Drive, Suite 400 Nepean, ON K2E 8C4

            Business ProfileFirst Pacific Corporation

            Dental Management Consultants
            Multi Location Business

            Contact Information

            5121 Skyline Village Loop S

            Salem, OR 97306-9867

            Get Directions
            Visit Website
            (800) 544-2345

            Customer Reviews

            1/5

            Average of 4 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 63

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            First Pacific Corporation offers professional business services to dental practices including accounts receivable management, billing and collections, insurance tracking assistance, customer service as well as practice management software and best practice consulting.

            Products & Services

            business support services

            Business Details

            This is a multi-location business.

            Find a Location

            First Pacific Corporation has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • First Pacific Corporation

                5121 Skyline Village Loop S Salem, OR 97306-9867

              • First Pacific Corporation

                1 Antares Drive, Suite 400 Nepean, ON K2E 8C4

              Location of This Business
              5121 Skyline Village Loop S, Salem, OR 97306-9867
              BBB File Opened:
              1/1/1979
              Years in Business:
              63
              Business Started:
              5/1/1961
              Business Started Locally:
              5/1/1961
              Business Incorporated:
              5/24/1961
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Mr. Jeremy Clarke, Vice President
              • Mr. Kevin Brady, Vice President of Sales & Marketing
              • Mr. Ron Bartel, CFO
              • Mr. Bret Ketsdever
              • Ms. Samantha Bruce, Marketing Coordinator
              • Mrs. Pam Scott
              • Mr. Shaun Lowry, Vice President of Sales and Marketing
              • Mr. Jeff Bender, President
              • Mr. Mike Tardif, Executive Vice President
              • Mr. Todd Richardson, Secretary
              Contact Information

              Principal

              • Mr. Jeff Bender, President

              Customer Contact

              • Mr. Jeremy Clarke, Vice President
              • Mr. Bret Ketsdever
              Additional Contact Information

              Fax Numbers

              • (503) 315-7252
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              1 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/01/2022

              Complaint Type:
              Product Issues
              Status:
              Unanswered
              In May 2022, I was provided a dental surgery service by a provider in *********, **. The service provider billed my dental insurance and after insurance paid, the remaining part of the service was billed to me by First Pacific Corporation. I paid a small part of the balance in July, and made two final payments in August. The last payment I paid in August was $50 over the balance. After looking at all 3 payments and realizing I overpaid, I expected to get a refund check. None came, so I started calling First Pacific Corporation and finally got a representative on the line in September. The representative said they would have to check with the service provider to make sure FPC could send the refund to me. In November, I still have not received a refund, so I called FPC again and was told the same thing they had said in September. Why would a company operate this way if they are honest? I will not use this service provider again, if he is still having FPC handle his billing. I want my refund.

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Dave D

              06/14/2023

              Very rude and obnoxious to deal with FPC customer service.Refused to provide any written details of what the amount billed was for.Actual amount owed to the provider does not match their invoice from FPC.I am changing providers, due to the issues I have had with this company, will not use any provider associated with FPC.
              Read 3 More Customer Reviews

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.