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Find a Location

European Wax Center has 10 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • European Wax Center

      111 W 39th St Ste A Vancouver, WA 98660-1974

    • European Wax Center

      3270 SW Cedar Hills Blvd Beaverton, OR 97005-1308

    • European Wax Center

      8964 SE Sunnyside Rd Clackamas, OR 97015-9755

    • European Wax Center

      5 NW 23rd Pl Portland, OR 97210-3534

    • European Wax Center

      2990 Commercial St SE Ste 150 Salem, OR 97302-5178

    Business ProfileforEuropean Wax Center

    Body Waxing
    Multi Location Business

    Current Alerts For This Business

    There are 5 alerts for this business. See all alerts
    Licensing:
    On 01/13/2022 BBB confirmed that European Wax Center had not obtained a necessary license from Oregon Secretary of State. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.sos.state.or.us - 5039862200
    Licensing:
    On 02/28/2023 BBB confirmed that European Wax Center had not obtained a necessary license from Washington Department of Revenue. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.dor.wa.gov - 8004517985

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    European Wax Center has 10 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • European Wax Center

        111 W 39th St Ste A Vancouver, WA 98660-1974

      • European Wax Center

        3270 SW Cedar Hills Blvd Beaverton, OR 97005-1308

      • European Wax Center

        8964 SE Sunnyside Rd Clackamas, OR 97015-9755

      • European Wax Center

        5 NW 23rd Pl Portland, OR 97210-3534

      • European Wax Center

        2990 Commercial St SE Ste 150 Salem, OR 97302-5178

      Location of This Business
      111 W 39th St Ste A, Vancouver, WA 98660-1974
      BBB File Opened:
      1/6/2012
      Years in Business:
      33
      Business Started:
      12/28/1990
      Business Started Locally:
      12/28/1990
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • Vancouver Wax LLC
      Business Management
      • Ms. Allison Armstrong
      • Mr. Thomas Cook, Member
      • Mr. Bruce Vargo, Member
      Contact Information

      Principal

      • Ms. Allison Armstrong

      Customer Contact

      • Ms. Allison Armstrong
      • Mr. Thomas Cook, Member
      • Mr. Bruce Vargo, Member
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/13/2023

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      On 18 February 2023, I went in to get a Brazilian wax. The total cost of this service is $75.00. I was erroneously charged for a Brazilian, eyebrows, and inner thigh wax. The total for services and tip was $134.00. The name on the receipt is *************************. I immediately let the assistant working at the desk know, and she told me that since her manager was not on site, she would have to make a call, and that I should receive a refund in two days. One week later, I went in to report that I hadn't received my refund. I was told that it was probably the snow storm that caused the delay and to check again in **** business days. To date, I have not received the refund for being overcharged. I want a refund to include my tip of $59.00

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Emine N

      1 star

      12/24/2021

      Received a bad wax, toes, feet, **** strip were not done and still choppy areas, I wasnt really mad at this so much. When I told her that as my free wax I choose the armpits, because as a new guest the first wax is on us she said sure we have enough time for it. I paid my ****, left 25% tip and got home. At home I got a notification for 28$ he exact amount for an armpit wax- the amount thats supposed to be free. I called and the lady on the phone was rude, not having me talk, but explained that I had too many things done and the **** was too big that it didnt fit in one?! First Brazilian is 50% off, which I had no clue, but after looking further it doesnt say nowhere I cant have both. Or why no-one ever told me, you got 50% Off your first Brazilian and were gonna charge you the Free armpit wax after you leave! Than advertise as : first guest either choose 50% off Brazilian or free wax ?! They never offered to fix the bad wax, nor to refund the free wax. Or anything else! After disputing the 28$ charge which I didnt authorize, they made up a new **** to show for! What an unapologetic, fraudulent place. Stay far away!I spent 251$ here and I regret it deeply wasting my money and energy.

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

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