BBB Accredited Business since
Phone: (503) 255-6303 Fax: (503) 262-8499 8230 NE Siskiyou St Ste 102, Portland, OR 97220
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This company offers cosmetology training services.
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A BBB Accredited Business since
BBB has determined that Portland Beauty School meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Portland Beauty School include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMs. Mytien Huynh, President
Beauty Schools Manicuring Schools - Business & Vocational Beauty Salons (NAICS: 812112)
8230 NE Siskiyou St Ste 102
Portland, OR 97220 (503) 255-6303 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
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|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Read Complaint Details
Complaint: I was a student at Portland Beauty School for a few weeks. I had paid a down payment and several additional payments. I was not taught how to even section hair out, and learned the majority in the classroom by watching videos only. The teacher was mentally ill, and subsequently hospitalized. I wanted my money back, as i was put on the clinic floor to take paying clients, without knowing how to do any services. I realized that was a wash, and was prepared to walk away. I received in the mail, over two years later, a letter from a collection agency, for the entire remaining balance of the entire program tuition, fees and interest. are you kidding me?!
Desired Settlement: I now, not only want the collections dropped, but i am also seeking a full refund, as i learned nothing.
***** enrolled in the Hair Design on April2, 2014. During this time, ***** completed a ·'Student
The education that was received was recorded and evaluated through written and practical testing.
Another point that needs to be addressed are the comments about the educator and the statement
Mr. ********** agreement stated that he would make scheduled monthly $200 payments. Mr.
Please see all attached documents: Copy of ***** ********' s Student Enrollment Agreement, two
Read Complaint Details
Complaint: I was not informed that Portland Beauty School was not a title IV school, and that the loan I would receive from ****** *** would be drastically different from the loan I could get at a two-year beauty school. I was not told that I cannot defer payment should I become either unemployed or return to school, I was not told that I could not request to have my interest rate lowered after any period, nor was I informed that I will never be able to get any kind of tax deduction for the interest paid on my loans. The school handled the entire loan process, so the lack of information comes from them, not ****** ***.
Desired Settlement: I would like them to inform any prospective students that would be getting a loan about the drawbacks of a competency based beauty school in addition to the benefits. They cannot change my loan so I do not see how they could help me, but they can stop future students from being blind-sided.
Business Response: Initial Business Response /* (1000, 5, 2014/02/02) */ When *** ********** began the process of enrollment at Portland Beauty School, she indicated that she would need assistance with paying the school tuition and fees. At that time she was informed that our School was not a Title IV School, and we could not process a loan for her. *** ********** was also provided with the contact number and website for ****** *** Loans. She later returned to our school indicating that she had been approved for a loan to pay for tuition at our school, from ****** ***. At that time, our School Administrators contacted ****** *** and processed payment of *** **********'s tuition and fees. Our School has never advised or consulted with *** ********** or any other students, in any manner, as it relates to school loans, the process of obtaining them (other than providing the contact info to ****** ***), the process of paying them back, loan deferrals, tax write-offs, or interest rates for loans. As a common practice, Portland Beauty School informs all potential students of the benefits and challenges of taking courses at either competency-based or clock hour schools.