BBB Business Review
Is this your Business?BBB Accredited Business since 01/01/1919
Wells Fargo Bank
Find a Location(800) 869-3557View Additional Phone Numbers1300 SW 5th Ave Fl 20, P6101-204, Portland, OR 97201 Send email to Wells Fargo Bankwww.wellsfargo.com

View BBB Rating for Wells Fargo's headquarters.
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Description
This company offers personal banking and finance center.
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BBB Accreditation
A BBB Accredited Business since 01/01/1919
BBB has determined that Wells Fargo Bank meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
BBB Complaint Information
Find aggregate BBB complaint information for Wells Fargo. BBB located in Oakland, CA has the full report as that BBB handles all complaints for Wells Fargo.
Additional Information
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If you have a complaint with Wells Fargo Bank, complaints are processed by the BBB in Oakland, CA. They can be reached at 510 844-2000 or www.goldengatebbb.org
If you have a complaint with Wells Fargo Mortgage your complaint will be processed by the Des Moines, IA BBB. They can be reached at 515 243-8137 or www.desmoines.bbb.org
BBB file opened: 01/01/1919Business started: 01/01/1919Licensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Oregon Division of Finance & Corporate Securities350 Winter St NE Rm 410
Salem, OR97301-3881
(503) 378-4140
http://www.cbs.state.or.us/dfcs
Type of Entity
Corporation
Incorporated: December 1990, US
Contact Information
Principal: Mr Alan Johnson (Regional President for OR & SW Washington)Customer Contact: Ms Jeralyn Carroll (CRA Risk Management)Ms Kathy Cierra (Vice President/Compliance Manager)Mr Bernie Kronberger (VP of Regional Community Affairs)Mr Don Pearson (Regional VP for OR & SW Washington)Mr Jim Pendergrass (Greater Oregon Division Manager)Business Category
Banks, Investment Securities
Alternate Business Names
Wells Fargo Bank NorthwestIndustry Tips
BBBTips on Business CreditBBBTips on Saving and Investing
Investor Alert! Beware of Companies Offering Quick Riches Selling Precious Metals and Other Commodities
Faith-Based Investment Scams on the Rise
Investors Warned Not to Risk Homes to Buy Securities
Dont Get Taken to the Bank - Protect Your ATM and Debit Cards
When Investing Protect Your Money: Check out Brokers and Advisers
Find a LocationX
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Alaska, Oregon & Western Washington. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Wells Fargo Bank is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
Additional Phone Numbers
- (800) 225-5935
- (541) 388-0537
- (541) 388-0600
- (541) 382-4062
- (541) 386-3699
- (541) 963-2981
- (541) 475-2204
- (541) 276-1709
- (541) 447-6111
- (541) 548-4595
- (541) 548-7192
- (541) 296-2192
- (541) 330-6236
- (503) 325-8872
- (503) 362-3951
- (503) 623-8313
- (503) 399-3672
- (503) 463-5550
- (503) 945-2323
- (503) 362-2761
- (541) 994-5284
- (503) 945-2505
- (503) 945-2424
- (503) 717-1260
- (503) 945-2390
- (503) 842-2512
- (503) 362-5328
- (503) 945-2510
- (541) 967-2205
- (503) 829-2312
- (503) 845-6115
- (503) 873-3895
- (503) 981-2273
- (503) 982-9922
- (541) 465-5603
- (541) 488-0928
- (541) 664-3045
- (541) 269-5178
- (541) 772-7430
- (541) 776-5615
- (541) 474-6585
- (541) 770-7132
- (541) 535-9147
- (541) 673-2324
- (541) 776-5621
- (541) 883-4311
- (541) 459-9466
- (541) 673-0003
- (541) 826-6970
- (541) 776-5517
- (541) 465-5780
- (541) 465-5691
- (541) 757-5611
- (541) 942-0025
- (541) 998-8638
- (541) 259-7111
- (541) 465-5528
- (541) 929-2303
- (541) 465-5823
- (503) 769-8892
- (541) 367-2132
- (541) 752-5528
- (541) 465-5721
- (541) 388-0513
- (541) 465-5966
- (503) 945-2342
- (541) 317-4790
- (541) 754-9674
- (541) 465-5635
- (541) 465-5967
- (541) 776-5539
- (541) 779-2172
- (541) 779-2173
- (541) 474-6591
- (503) 945-2396
- (503) 945-2307
- (503) 945-2375
- (541) 858-3387
- (541) 465-5625
- (541) 465-5624
- (541) 388-0511
- (503) 945-2325
- (503) 886-1415
- (503) 225-2719
- (503) 886-3484
- (360) 695-9738
- (503) 640-4742
- (503) 645-4412
- (503) 642-9882
- (503) 643-4688
- (503) 474-3501
- (503) 359-1670
- (503) 590-6815
- (503) 968-5767
- (503) 472-3773
- (503) 579-2902
- (503) 641-6925
- (503) 537-1027
- (503) 672-9235
- (503) 672-9233
- (503) 340-5853
- (503) 225-2780
- (503) 796-7200
- (503) 225-3473
- (503) 225-3294
- (503) 225-3151
- (503) 397-9572
- (503) 620-5351
- (503) 620-7030
- (503) 340-5489
- (503) 408-0125
- (503) 220-2820
- (360) 693-3239
- (503) 225-4652
- (360) 573-9394
- (360) 690-0846
- (360) 256-8870
- (503) 225-3590
- (360) 256-3549
- (503) 283-8117
- (503) 220-2873
- (503) 220-4826
- (360) 694-2595
- (360) 256-8023
- (503) 225-3543
- (360) 694-2105
- (503) 225-3731
- (503) 282-7144
- (503) 225-4117
- (503) 667-5911
- (503) 230-0365
- (503) 665-4894
- (503) 674-8956
- (503) 225-3722
- (503) 225-4070
- (503) 668-8908
- (503) 225-3565
- (503) 667-0411
- (503) 225-4184
- (503) 665-3541
- (503) 220-4823
- (503) 657-2609
- (503) 266-1126
- (503) 657-2645
- (503) 652-9493
- (503) 225-3976
- (503) 657-2668
- (503) 698-8177
- (503) 225-7021
- (503) 225-4284
- (503) 635-0025
- (503) 692-0500
- (503) 582-8892
- (503) 225-3875
- (503) 225-2010
- (503) 225-3829
- (503) 225-3596
- (503) 225-3514
- (503) 788-0053
- (503) 603-0778
- (503) 282-7121
- (503) 684-5725
- (360) 906-0273
- (503) 620-0942
- (503) 684-5826
- (503) 620-7273
- (503) 620-2488
- (503) 220-2842
- (503) 220-4833
- (503) 220-2844
- (503) 493-9173
- (503) 620-6049
- (503) 620-8551
- (866) 287-1380
- (503) 639-3647
- (360) 759-4820
- (503) 945-2405
- (888) 549-7902
- (541) 389-4240
- (541) 776-5534
- (541) 431-1805
- (541) 465-5782
- (541) 776-6642
- (541) 317-5036
- (541) 317-5048
- (541) 383-3124
- (541) 465-5969
- (541) 465-5508
- (503) 945-2575
- (503) 244-9029
- (360) 666-2250
- (360) 835-1708
- (503) 655-0669
- (503) 721-5005
- (360) 696-5781
- (360) 696-5786
- (360) 696-5782
- (503) 220-2841
- (503) 684-7448
- (503) 670-5490
- (503) 670-5468
- (503) 684-7961
- (503) 670-5480
- (503) 670-5461
- (503) 670-5466
- (503) 670-5463
- (503) 639-2171
- (503) 670-5470
- (503) 670-5460
- (360) 892-1666
- (503) 225-5206
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Banks
BBBTips on Business CreditBBBTips on Saving and Investing
Investor Alert! Beware of Companies Offering Quick Riches Selling Precious Metals and Other Commodities
Faith-Based Investment Scams on the Rise
Investors Warned Not to Risk Homes to Buy Securities
Dont Get Taken to the Bank - Protect Your ATM and Debit Cards
When Investing Protect Your Money: Check out Brokers and Advisers
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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