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Find a Location

State Auto Glass Inc has 1 locations, listed below.

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    Business ProfileforState Auto Glass Inc

    Windshield Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2181 State St, Salem, OR 97301-4351
    BBB File Opened:
    2/5/2007
    Years in Business:
    63
    Business Started:
    1/1/1961
    Business Started Locally:
    1/1/1961
    Business Incorporated:
    12/26/1997
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Business Management
    • Ms. Natalie Mangold, Company Contact
    Contact Information

    Customer Contact

    • Ms. Natalie Mangold, Company Contact
    Additional Contact Information

    Fax Numbers

    • (503) 589-9680
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Paula M

    1 star

    09/20/2022

    Worst service ever! I had an issue with my sunroof. When I called I told the owner, I was on a tight time frame. No problem, he said. You give me half the money now so I can order the part. He said they are a family shop so its a cash only business. After he had the $500 things got iffy. He scheduled me for a Saturday appointment. I show up and the shop is closed. I text and call his number no answer. I hang around for a 1/2 hour no one shows up and no one calls me. I finally texted and tell him just to give me my money back. When I asked for a refund I got a text back. We agreed he would do the work on Sunday. Again they were late but they showed up. About 7 hours later I get a text saying, oh sorry it was the wrong part and Ill need to keep it over night and get to it first thing in the morning. Morning comes and goes and no word so I go down to the shop and guess what nobody is at the shop and it was now noon. It was then that I discovered that he was doing a bait and switch on the part he said he was providing me. I was told he would be ordering a new remanufactured sunroof that would be shipped from ********* and of course I would have to pay shipping. What I discovered was he got the sunroof from a local Pick a Part guy. The owner's daughter finally arrived to work and told me they ordered the wrong part and at this point they are just going to reinstall my old sunroof and send me on my way. When I arrived to pick up my truck the receptionist and his daughter were working on my truck and they had me go talk with ****. He told him he got a credit for wrong part but he was keeping $480 for his labor. They sent me away with the same broken sunroof and it was now worse than when they started. They ripped my headliner, greasy hand prints all over the headliner, and the sunroof rattled so bad I had to go to the dealership and have their work fixed and pay a second time for labor.

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