BBB Business Review
What is a BBB Business Review?This Business is not BBB Accredited
McCollum Auto Body
Find a LocationPhone: (503) 777-6005Fax: (503) 777-60317510 SE Foster Rd, Portland, OR 97206-5223 Send email to McCollum Auto Bodyhttp://www.bigbluem.com
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Description
This company provides auto body & paint, auto glass, paintless dent repair, mechanical, collision and maintenance services, as well as used tire sales.
BBB Accreditation
McCollum Auto Body is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised McCollum Auto Body's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 2 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Problems with Product / Service | 2 |
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 2 |
Complaint Details | Definitions | BBB Complaint Process | File a Complaint
Additional Information
topType of Entity
Corporation
Incorporated: January 1991, OR
Contact Information
Principal: Mr David McCollum (President)Customer Contact: Mr. Joey McCollum (Marketing Director)Mr. David McCollum Jr. (Manager)Mrs. Teresa Meisner (Accounting)Business Category
Auto Repair & Service, Auto Body Repair & Painting
Hours of Operation
8:00am - 5:30pm Monday - Friday
Service Area
Portland Metro Area & SW Washington
Alternate Business Names
McCollum Automotive, McCollum Inc.Industry Tips
The Hail Season is HereLocationsX
2 Locations
6013 SE 82nd Ave
Portland, OR 97266-5416(503) 774-4930Directions
7510 SE Foster Rd
Portland, OR 97206-5223(503) 777-6005Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Alaska, Oregon & Western Washington. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*McCollum Auto Body is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
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