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Find a Location

Honest-1 Auto Care has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHonest-1 Auto Care

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/14/2011

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers foreign and domestic auto repair services including A/C, transmissions, engines, tune ups and brakes, Steering and suspension, electrical, deq failed, engine diagnostic, heating and cooling, power windows, power seats, water pumps and timing belts.

     

    Products & Services

    Auto Repair

    Business Details

    Location of This Business
    13840 SE McLoughlin Blvd, Milwaukie, OR 97222-7162
    BBB File Opened:
    6/3/2011
    Years in Business:
    19
    Business Started:
    6/1/2004
    Accredited Since:
    6/14/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Milwaukie Auto Care LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 6:00 PM
    T:
    8:00 AM - 6:00 PM
    W:
    8:00 AM - 6:00 PM
    Th:
    8:00 AM - 6:00 PM
    F:
    8:00 AM - 6:00 PM
    Sa:
    8:00 AM - 6:00 PM
    Business Management
    • Mr. Stephen Grimes, Member
    • Mr. Bob Craft
    Contact Information

    Principal

    • Mr. Stephen Grimes, Member

    Customer Contact

    • Mr. Stephen Grimes, Member

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/02/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Almost 2 weeks ago I took my jeep into the honest 1 on ********** because of a miss fire and it had just over heated for the first time the night before. They said they would need to run diagnostics to locate the problems. I said okay. 2 days later I finely got tired of waiting and called them They said it needed spark plugs and a radiator cap I said okay. Later that day I went and picked up my truck it cost me $650 for under $30 in parts. It was what ever so I paid it and did not even make it the 6 miles home and the check engine light was back on and it was over heating again. The shop had already closed for the weekend. Monday I called and they said they would not have time for me to bring it back in till Tue. So tue I take it back another 2 days later they call and say it's ready it just needed to be burped. So I go get it and again I don't make it home before the check engine light comes on and it over heats. I open the hood and see they had left a hose clamp on my radiator hose stopping all liquid from circling my engine. So I take it back in the next day and told them it still was not fixed and asked them about the hose clamp they said so s*** that was from testing and should have been taken off before being driven. That was last Friday now today Tue I still don't have any awnsers other than they are going to look at it tomorrow but they think it blew the radiator which they had supposedly already checked and it was fine but now it's going going to cost me another $1000+ to replace the blown radiator that they caused by leaving that clamp on the hose. I have been almost 3 weeks with no vehicle and am out 650 and now they want more and they still have not fixed either original problem and have now caused another even bigger problem.
    Read More

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Dave H

    5 stars

    02/16/2024

    I have taken multiple vehicles to Honest One Auto in Milwaukie during the past 15 years and have always been treated fairly and well. They do professional work and keep my older vehicles (one with over ******* miles!) running well. They are also very friendly and courteous.FYI, beware of the Honest One Auto on ***********, because they are owned by someone else and my one experience there was very negative.So stick with ********** in Milwaukie!

    Local BBB

    BBB Great West + Pacific

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