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Find a Location

Vital Auto Brokers has 1 locations, listed below.

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    Business ProfileforVital Auto Brokers

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    8206 SE 82nd Ave, Portland, OR 97266-6503
    BBB File Opened:
    3/28/2002
    Years in Business:
    22
    Business Started:
    3/28/2002
    Business Started Locally:
    3/28/2002
    Business Management
    • Mr. Vital Kachun, Owner
    Contact Information

    Principal

    • Mr. Vital Kachun, Owner

    Customer Contact

    • Mr. Vital Kachun, Owner
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/30/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    4/13/2023 me and my partner arrived arrived at Vital Auto Broker at approximately 6:00pm we were approached by a employee to buy a car. We looked around and spotted a 2009 ******* MKS and asked about it the employee said nothing it just needs a new battery we proceeded to the process of buying the car. The first thing is he told us the monthly payment would be $300 in the contract he wrote $400 we werent too worried because we were working good jobs at the time and was very excited to buy this vehicle we were first time buyers. When we got in the car we seen that the check engine lights were on and he told us the battery just needs to be unplugged to reset the car system. We went to go get the car read and the car had various problems and I confronted them about it and they said not to worry because they would help pay for any repairs to just find a mechanic, I found the mechanic and bought the parts for the car O2 sensors, fuel injectors, and a oil change was needed for this car. When the time came they did not help me with any cost. I went to DEQ to get the car read and they told me that the car could not get any signal and whoever sold me the car broke ****** law buy selling a car with A check engine light on. In the mist of all of this I noticed that 3 out of 5 studs were missing from my front right Wheel which is VERY dangerous. They lied to me about them going to repair it with no cost. When I tried to proceed to get this car registered I was informed by an employee that they werent even in possession of the car title the previous owner (car auction) still had it. The car was towed for not being registered and I did everything in my power to get this car registered coming out of pocket, finding mechanic, etc.. All due to this business doing bad business I took a loss and would like something done about it. Me and various other customers are having this same exact problem from this business and needs to happen they are damaging people names and reputation

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Scott K

    1 star

    12/17/2023

    They are liers and theives the are doing exactly what ****** said in his complaint they're plan is to fee the c*** out of ya then repo and sell again I can't believe there is such crooks aloud to have a car business they only take advantage of people and flat out rob them while I was there his repo team was there and bragging of how they will get a customer car back when they don't pay

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