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Find a Location

Autolane LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforAutolane LLC

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/30/2014

    Years in Business: 22

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Autolane LLC offers used automobiles for sale, as well as in-house financing services and options.

    Products & Services

    Used Vehicle Dealership, Vehicle Financing

    Business Details

    Location of This Business
    1730 SE 82nd Ave, Portland, OR 97216-1402
    BBB File Opened:
    1/1/2006
    Years in Business:
    22
    Business Started:
    7/9/2001
    Business Incorporated:
    1/4/2006
    Accredited Since:
    6/30/2014
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    7
    Alternate Business Name
    • Autolane
    Business Management
    • Mr. Thomas Morgana, Member
    • Ms. Angela Cote, Office Manager
    Contact Information

    Principal

    • Mr. Thomas Morgana, Member

    Customer Contact

    • Mr. Thomas Morgana, Member
    • Ms. Angela Cote, Office Manager
    Additional Contact Information

    Fax Numbers

    • (503) 771-5991
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/22/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    We purchased a 2013 GMC Yukon from Autolane. After driving off the lot, the check engine light came on. I immediately called the dealer who told me it was an oil pressure sensor and would cost $200-300 to fix. By the time we got home (2 hrs away) the low oil pressure warning came on. I took it to my local GMC dealership and had them fix the oil pressure sensor. It cost $2900. Autolane agreed to pay $1000 of that cost. That did not fix the problem and we again had to take it back in. This time I took it to a different mechanic who told me it needed a whole new engine. I took it back to GMC for a 2nd opinion and was told the same thing. We just had to pay $11000 for a new engine to be put in. All that Autolane has said is that it was sold "as-is" and they will not help anymore. I completely belive that they knew about this problem before they sold us the vehicle. We finally got the vehicle back from the shop today to only discover more problems. There is an interior leak somewhere as the seatbelts are now moldy. I feel that Autolane covered up this problem as well before selling us the vehicle. Autolane LLC is an awful car dealership and should no longer be in business!
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sima L

    1 star

    10/12/2021

    0 stars for me. Liars and Scammers. They will rush you into a contract and take your money only to sell you their broken cars and not assist you any further for maintenance once you gave them your money and wave the contract in your face. You guys should be shut down. Horrible salesmen selling horrible cars.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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