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          Royal Moore Mazda has 1 locations, listed below.

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            Business ProfileRoyal Moore Mazda

            New Car Dealers

            Contact Information

            1380 SE River Rd

            Hillsboro, OR 97123-5070

            Get Directions
            Visit Website
            (503) 648-1153

            Business hours

            8:30 AM - 8:00 PM
            Business Hours
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            8:30 AM - 8:00 PM
            10:00 AM - 7:00 PM

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 57

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            Royal Moore Mazda offers new and used car sales.

            Products & Services

            New Car Dealers

            Business Details

            Location of This Business
            1380 SE River Rd, Hillsboro, OR 97123-5070
            BBB File Opened:
            7/1/1971
            Years in Business:
            57
            Business Started:
            1/1/1967
            Business Incorporated:
            11/17/1965
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Number of Employees:
            70
            Alternate Business Name
            • Royal Moore Buick GMC Inc
            • Royal Moore Buick GMC
            Hours of Operation

            Primary

            M:
            8:30 AM - 8:00 PM
            T:
            8:30 AM - 8:00 PM
            W:
            8:30 AM - 8:00 PM
            Th:
            8:30 AM - 8:00 PM
            F:
            8:30 AM - 8:00 PM
            Sa:
            8:30 AM - 8:00 PM
            Su:
            10:00 AM - 7:00 PM
            Business Management
            • Mr. Royal Moore, President
            • Ms. Jennifer Moore, Director of Operations
            • Ms. Shirley Moore, Secretary
            Contact Information

            Principal

            • Mr. Royal Moore, President
            • Ms. Jennifer Moore, Director of Operations
            • Ms. Shirley Moore, Secretary

            Customer Contact

            • Ms. Jennifer Moore, Director of Operations
            Additional Contact Information

            Fax Numbers

            • (503) 648-2717
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/02/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            My Yukon Denali was sent for to this dealership because its a GMC dealership and I trusted them to be the experts. My car has been in the shop for 8 weeks due to ***** the service manager agreeing to through in a engine flush without notifying my wife or I. Comes to find out the tech open the engine and found a bent rod that will not go back in. This was all done without our acknowledgment. GMC is not communizing. My wife and I are constantly calling them for updates and today 7/1/22 had to go in person to ask the sales manager and ***** the service manager to ask to buy my car back because regardless of them fixing it I dont want it back after all the troubles they caused to the car and I wont trust their work since I couldnt trust them they did something that I wasnt notified on. I was also told they they are waiting on replacing the whole engine and that would take an additional 4-6 weeks for the engine to come in. I expressed that I am paying on my 800$ monthly car payment for the past 2 months they have had the car and its not fair because this is taking longer because they messed up. They gave me a loaner care but doesnt cover my car payment. Since then I bought a new car as I dont trust that my Yukon Denali would be safe for my family once its done with repairs. Today 7/1/22 when I went it I asked for a history of my car service that they have dont and ***** the manager said they went a le to provide one since the car is not completed so I am unable to post that.
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            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Buffy D

            01/04/2024

            Do not buy from royal Moore the sales guy was nice but the car was supposed to be certified and it was not the oil I had to change it after a month when it was making funny noises and Ive never seen oil the color it was theres a chip in the window I knew it was there. I was told several times it was going to be fixed because I kept asking I had them file it in the paperwork and it was supposed to be done within the week and they got a hold of me a month later after I had to call him several times just do not buy from them. Im still waiting to see if my window gets fixed. I was told the window would get fixed because it was a safety issue. I bought the car in October. It is now January and Im still waiting. I did get the oil changed I paid for it. They reimbursed me. I bought the mechanic thing that they sell you and I was not informed that I needed to go to a certain place, I was told I could go to any ******* dealer so I miscommunication there I was told I would get floor mats and then because I was upset about the window. I got floor mats which still doesnt fix the window but anyways its just been a really long road it just *****. Really I have to give them a star. They dont deserve even one star.I agree **** said bad communication youre told a lot of different stuff by a lot of different people but everyone I talk to said yes the windshield would be fixed
            Read 1 More Customer Review

            Local BBB

            BBB Great West + Pacific

            More Info on Local BBB

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