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Alaska, Oregon & Western Washington

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BBB Accredited Business since 02/10/2011

Gladstone Nissan

Phone: (503) 723-2000Fax: (503) 655-5775View Additional Phone Numbers19505 McLoughlin Blvd, GladstoneOR 97027-2617 Send email to Gladstone Nissan

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Description

This company offers new and used Nissan auto sales.

BBB Accreditation

A BBB Accredited Business since 02/10/2011

BBB has determined that Gladstone Nissan meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised Gladstone Nissan's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 11 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

11 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues6
Billing / Collection Issues1
Guarantee / Warranty Issues1
Problems with Product / Service3
Delivery Issues0
Total Closed Complaints 11

Customer Reviews Summary Read customer reviews

1 Customer Reviews on Gladstone Nissan

Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

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BBB file opened: 05/21/2007Business started: 10/01/1985
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Department of Motor Vehicles
1905 Lana Ave NE
Salem, OR97314-5000
(503) 299-9999
http://www.oregon.gov/odot/dmv

Type of Entity

Limited Liability Company

Contact Information
Principal: Mr Mike Ralls (Member)Customer Contact: Ms Serrena Meyers (Office Manager)Mr Jay Lee (Member)
Business Category

Auto Dealers - New Cars, Auto Repair & Service, Auto Dealers - Used Cars

Hours of Operation

Monday - Saturday 9am - 8pm
Sunday 10am - 8pm

Alternate Business Names
Gladstone Hyun LLC
Industry Tips
Buying a New Car
Buying a Used Car
Dont Get Soaked Buying a Flood-damaged Vehicle
Dont Fall Victim to Enticing Auctions Ads for Cars!
Purchasing a Car Online
Spot Delivery Complaints are on the Rise
The Hail Season is Here
Know the Facts About Used Car Fraud Before You Buy
VIN Cloning Swindles Luxury Car Buyers

Customer Review Rating plus BBB Rating Summary

Gladstone Nissan has received 3.80 out of 5 stars based on 1 Customer Review and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.