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Alaska, Oregon & Western Washington

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BBB Accredited Business since 04/01/1992

Standard TV & Appliance

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Phone: (503) 777-3377Fax: (503) 777-9875View Additional Phone Numbers5240 SE 82nd Ave, PortlandOR 97266-4804

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Description

This company offers major appliances, retail furniture, televisions, stereos, and other electronics along with installation and repair services.

BBB Accreditation

A BBB Accredited Business since 04/01/1992

BBB has determined that Standard TV & Appliance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Standard TV & Appliance's rating include:

  • 31 complaints filed against business

Factors that raised Standard TV & Appliance's rating include:

  • Length of time business has been operating.
  • Response to 31 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

31 complaints closed with BBB in last 3 years | 14 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues3
Billing / Collection Issues1
Delivery Issues1
Guarantee / Warranty Issues4
Problems with Product / Service22
Total Closed Complaints 31

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Standard TV & Appliance

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

top
BBB file opened: 05/01/1973Business started: 01/01/1947
Contact Information
Principal: Mr Matthew Roma (Director of Sales)Customer Contact: Ms Diane DeHaven (Executive Assistant to Director of Sales)Mr Bill Gander (President)Mr Bill Gander (President) Janice Morgan (Complaint Contact)Mr Scott Sandi (Corporate General Manager)Mr Scott Sandie (Director of HR and Systems Development)Mr Scott Sandie (Director of HR and Systems Development)
Business Category

Appliances - Major - Dealers, Electronic Equipment & Suppliers - Service & Repair, Appliances - Major - Service & Repair, Television & Radio - Dealers, Furniture - Retail, Appliances - Small - Dealers, Appliances - Major - Parts & Supplies

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.