BBB Accredited Business since 04/01/1992
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers major appliances, retail furniture, televisions, stereos, and other electronics along with installation and repair services.
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A BBB Accredited Business since 04/01/1992
BBB has determined that Standard TV & Appliance meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Standard TV & Appliance's rating include:
- 31 complaints filed against business
Factors that raised Standard TV & Appliance's rating include:
- Length of time business has been operating.
- Response to 31 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||3|
|Billing / Collection Issues||1|
|Guarantee / Warranty Issues||4|
|Problems with Product / Service||22|
|Total Closed Complaints||31|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Standard TV & Appliance
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Contact InformationPrincipal: Mr Matthew Roma (Director of Sales)Customer Contact: Ms Diane DeHaven (Executive Assistant to Director of Sales)Mr Bill Gander (President)Mr Bill Gander (President) Janice Morgan (Complaint Contact)Mr Scott Sandi (Corporate General Manager)Mr Scott Sandie (Director of HR and Systems Development)Mr Scott Sandie (Director of HR and Systems Development)
Appliances - Major - Dealers, Electronic Equipment & Suppliers - Service & Repair, Appliances - Major - Service & Repair, Television & Radio - Dealers, Furniture - Retail, Appliances - Small - Dealers, Appliances - Major - Parts & Supplies