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          Parkway Veterinary Hospital has 1 locations, listed below.

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            Business ProfileParkway Veterinary Hospital

            Veterinarian

            Contact Information

            3996 Douglas Way

            Lake Oswego, OR 97035-1485

            Visit Website
            (503) 636-2102

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 37

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers This company is an animal hospital services include surgery, grooming, dentistry, preventive care, radiology, as well as acupuncture.

            Business Details

            Location of This Business
            3996 Douglas Way, Lake Oswego, OR 97035-1485
            BBB File Opened:
            2/5/2007
            Years in Business:
            37
            Business Started:
            6/1/1986
            Business Started Locally:
            6/1/1986
            Business Incorporated:
            6/18/1996
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • G K T Enterprises PC
            • Animal Care Group
            Business Management
            • Dr. Gregg Takashima, President
            • Ms. Wendy Thompson, Manager
            Contact Information

            Principal

            • Dr. Gregg Takashima, President

            Customer Contact

            • Dr. Gregg Takashima, President
            Additional Contact Information

            Fax Numbers

            • (503) 636-2549
              Primary Fax
            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Choosing a veterinarian for your pet

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/29/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Unanswered
            Took my dog to animal care group *********** oct 4 2022. She was misdiagnosed and given improper medication due to pre existing liver issue which the vet acknowledged during the visit and I also shared she had been hospitalized earlier in 2022 for this issue( they had all ******************* records ) Diagnosis tests that were done that day took 6 days to give call back from vet and have left a vm which I still have stating the liver was an issue and she would be calling back 5 days latter to discuss. My dog in the mean time began having explosive ****** diarrhea and vomiting and I took her back there 2 times and the week of Oct 11 and left her all day to rehydrate and stabilize. The last day I got her she was still having diarrhea and I was upset and shared with front desk person. The next morning some random lady named ***** emailed me and told me I was not allowed to contact them anymore and they would no longer treat my dog even tho she wasnt better due to their negligence. Right now I am asking for a refund of all money spend for the visits on Oct 4, 12&13.

            Customer Reviews

            2 Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Most Recent Customer Review

            Maria H

            11/03/2022

            I went to Animal Care Group *********** in October 2022. I had an appointment for my 3 dogs to establish care. They gave one of my dogs vaccines even though they were not needed for 2 more months. They charged for cytology on two dogs' ears to determine what bacteria was there to treat. I received medication for them. The charge was $1,366. I came back 2 weeks later. I told two different people on two different phone calls that I only wanted the vaccine booster for the one dog that needed it. Instead, they re-did a cytology on his ears again, said there was a "new bacteria" that wasn't present two weeks earlier when they did the first cytology. They charged me for another cytology, exam, vaccines of course, a second ear cleaning and a different medication than the one prescribed from the first cytology. When I dared question it, the manager said I should go to another vet (which is fine), but it seems like that is a reoccurring reaction for them. Also quoted me $600 to neuter a 29 pound dog. Really expensive and terrible customer relations.
            Read 1 More Customer Review

            Local BBB

            BBB Great West + Pacific

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