This business is not BBB accredited.Additional Locations
Phone: (800) 824-8311 Fax: (503) 221-9737 View Additional Phone Numbers 16600 SW 72nd Ave Bldg 10, Portland, OR 97224
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This company offers specialty printing and manufacturing.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Bench Craft Company include:
- 148 complaint(s) filed against business
Factors that raised the rating for Bench Craft Company include:
- Length of time business has been operating
- Response to 148 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||52|
|Total Closed Complaints||148|
Additional Complaint Information
On June 18, 2012, BBB recognized a pattern of complaints from consumers regarding billing and delivery issues. Consumers allege after they give Bench Craft Company permission to take a deposit for an advertisement placement, the company deducts the full amount of the bill from the consumer's credit card. Consumers further allege products and services that have been paid for are not delivered within the promised timeframe, or are not delivered at all.
Bench Craft Company is working with BBB in an effort to eliminate the underlying cause of the pattern of complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||90|
Licensing, Bonding or Registration
These agencies may include:
Type of Entity
Business ManagementMr. Charley R Cobb, President Mr. Kevin Coari, Vice President Mr. Michael Cobb, Office Manager Mr. Guy Rickards, Controller
Advertising Specialties Manufacturers & Producers Advertising Agencies & Counselors Advertising - Outdoor Copy & Duplicating Service Graphic Designers
Alternate Business NamesTransportation Media Inc
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview