Charity ReviewIssued: May 2014 Expires: May 2016
United Community Action Network
Standards for Charity Accountability
United Community Action Network does not meet the following 1 Standards for Charity Accountability.
Standard 6: Effectiveness Policy - Have a board policy of assessing, no less than every two years, the organization's performance and effectiveness and of determining future actions required to achieve its mission.
United Community Action Network does not meet this standard because:
United Community Action Network does not meet Standard 06 because its board of directors does not have a board policy stating that the organization's performance and effectiveness will be assessed at least once every two years. In response, the organization stated "we do not have a written policy but we do conduct a regular review of our strategic plan goals at our board retreats."
In addition, BBB requested, but did not receive, complete information on the organization and is unable to verify the organization's compliance with the following Standard(s) for Charity Accountability: #7
The mission of UCAN is, "creating solutions to poverty; improving lives in our community." The organization's core values are: respect; dignity; compassion; and equity; accountability; making a positive difference; quality and excellence; partnering; courage; honesty and integrity.
Year, State incorporated: 1969 in OR
Also Known As: UCAN , Josephine County Food Bank
UCAN is a private non-profit Community Action Agency, founded in 1969 in Roseburg, Oregon by a group of three women, then called "welfare moms", and two caseworkers who wanted more for their children. Now, more than 40 years later, UCAN operates throughout Douglas and Josephine Counties with a staff of more than 180 people committed to promoting resources and opportunities that increase the self sufficiency of all low income families and individuals. Through the operation of our programs and in partnerships with other agencies, UCAN's goal is to alleviate poverty and positively impact the quality of life for elderly, poor and disabled individuals. UCAN offers the following programs and services: Senior Health Insurance Benefits Assistance Program (SHIBA): The SHIBA program uses certified volunteer counselors to help people with Medicare make health insurance decisions and helps to save Medicare beneficiaries money by making sure they receive all possible benefits. SHIBA is funded by a federal grant from the Centers for Medicare & Medicaid Services and provides free services to people with Medicare, their family members, caregivers and advocates. Through SHIBA, the Senior Medicare Patrol trains volunteers to detect and report health care fraud and abuse. Volunteers are trained to evaluate the difference between errors and actual fraudulent charges to Medicare. United Communities AmeriCorps (UCA): THe UCA program is a regionally-based, individual placement model AmeriCorps program. It is administered by and housed at United Community Action Network (UCAN). This year, UCA will place 20 full time AmeriCorps members at non-profits, government agencies and schools across Douglas and Josephine counties. Retired Senior Volunteer Program (RSVP): RSVP is dedicated to helping individuals find meaningful opportunities for volunteer service. By supporting growth, protecting necessary services and creating industrious partnerships that maximize resources for the benefit of all citizenry; RSVP has become an instrumental part in promoting the skills and abilities of individuals 55 and older. Their contributions collectively enhance the quality of life for our area, increase independent living, continue positive health behaviors and exhibit the benefits of life-long learning. Low Income Energy Assistance Program (LIEAP): LIEAP is a federally funded program designed to help low income households pay heating bills. This program does not require the recipient to have a past due bill and helps with all types of heating sources, including wood heat. Checks are issued directly to the vendor providing the heat source. This assistance may be accessed once per year per household. HOME TBA Program: The UCAN Home TBA Program offers rental assistance in six-month or one-year terms to very low income tenants for the payment of housing costs and a refundable security deposit. A rental assistance agreement is executed between UCAN, the tenant and the landlord. Payments are made directly from UCAN to the landlord on behalf of the tenant. To qualify, a household consisting of an individual or group of individuals must have a total gross household income below 50% of the area median income for that household size. Rental payment standards are based on the HUD fair market rents or the area-wide exception rent approved by HUD. The minimum tenant contribution for housing costs is $10.Self-sufficiency is a requirement for participation in the HOME TBA Program. A self-sufficiency plan is developed and agreed upon by the tenant and UCAN Case Management Services and it is based on an assessment of the household's needs. Cover Oregon: Cover Oregon partners with the Oregon Health Authority (OHA) on an outreach program for hard-to-reach, non-English speaking, geographically isolated and under-served populations. UCAN is one of the community partner organizations providing local, on-the-ground outreach and application assistance for individuals and families. Food Shares: UCAN Food Shares and Josephine County Food Bank work to alleviate poverty and the causes of poverty in Douglas and Josephine Counties; both are dedicated to the collection and distribution of emergency food to a food bank network of local member agencies serving low-income individuals and families throughout Douglas and Josephine Counties. Weatherization Program: UCAN provides cost-free weatherization services to income-qualified residents, including homeowners and renters, of Douglas and Josephine Counties. The Weatherization Program reduces energy costs for low-income households by increasing the energy efficiency of their homes, while ensuring their health and safety. Energy reduction may be accomplished by providing home repairs such as increased insulation and air sealing throughout the home. Supportive Services for Veteran Families (SSVF): The SSVF Program assists homeless veterans and their families. This funding consist of deposit assistance, rental assistance and other limited services to achieve housing and self sufficiency. Transportation Programs: Medicaid Transportation is a UCAN service provided in conjunction with TransLink, a division of Rogue Valley Transit. UCAN Medicaid Transportation Program provides transportation services to eligible Oregon Health Plan and eligible Medicaid clients traveling to authorized medical services in Douglas and Josephine counties. These transportation services are provided to clients who have no other way to get to their medical services. U-Trans is a public transportation service operated by United Community Action Network and serving the greater Roseburg area, with commuter services to Winston, Sutherlin, Myrtle Creek, Riddle, and Canyonville. Head Start: Head Start prepares children for their school experience and life by increasing the child's self image and skills. These goals are accomplished through: health and nutrition habits; exploration and discovery of the physical world; awareness of and expression of feelings; developing responsibility for and control over his/her behavior; social skills and self-help skills through learning activities; teaching through creative play; activities that provide hands-on experiences with educational materials; recognizing words and numbers; tasty and nutritious meals and snacks. Head Start connects parents to the Oregon Health Plan to establish continuous medical and dental care with providers and also provides families with information about services and opportunities in the community. Family Service staff encourage and support parents in accepting the challenge of personal growth and development.
UCAN utilizes direct mail appeals, invitations to fundraising events, print advertisements, television, radio and internet appeals as its methods of fundraising.
UCAN receives funds from contributions, United Way, government agencies, private agencies, USDA Food, in-kind facilities use, in-kind professional services and Oregon Food Bank Food Share.
This organization is tax-exempt under section 501(c)(3) of the Internal Revenue Code. It is eligible to receive contributions deductible as charitable donations for federal income tax purposes.
The following information is based on United Community Action Network's Audited Financial Statements for the fiscal year ending Sunday, June 30, 2013.
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