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          Bob's Watches has 1 locations, listed below.

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            Business ProfileforBob's Watches

            Watch Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.57/5stars

            Average of 23 Customer Reviews

            Customer Complaints

            9 complaints closed in last 3 years

            3 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 2/25/2020

            Years in Business: 22

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Overview

            This business offers buying, selling and trading pre-owned luxury watches for men and women. 

            Products & Services

            Vintage Watches, Used Rolex, Pre-Owned Luxury Watches

            Business Details

            Years in Business:
            22
            Business Started:
            4/25/2001
            Business Incorporated:
            2/11/2015
            Accredited Since:
            2/25/2020
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • CME International LLC
            Business Management
            • Mr. Paul Altieri, Founder/CEO
            • Mr. Max Berger, Manager
            • Mr. Joe Alessandrini, CFO
            • Ms. Carol Altieri, COO
            Contact Information

            Principal

            • Mr. Paul Altieri, Founder/CEO
            • Ms. Carol Altieri, COO

            Customer Contact

            • Mr. Paul Altieri, Founder/CEO
            • Ms. Carol Altieri, COO

            Customer Complaints

            9 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/18/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            I bought 3 Rolex watches from his store that claimed on their website and in person when I asked multiple times that the watches were new and never worn or sized. I bought them as investment pieces and on 1-12-24 I went to sell one of them and I was told the watch was used missing a link, polished down horribly and the glass was replaced. I contacted the store and told them what I had discovered the same day and that I had lost complete trust them and their business after being lied to and loosing a sell which resulted in me not getting full value because of the issues that were mentioned. I asked them to return the watches and give me a refund due to the issue and that I was not interested in the rest because I do not know what kind of problems I will face in the future trying to sell the other 2 watches. When I told them this they replied with maybe if you got it checked elsewhere and then came back in 3 days after the purchase we couldve looked into it. Why would I take it somewhere else after purchasing it. Who takes something somewhere else after a store purchase to authenticate it? I feel cheated and lied to and my money was stolen from me and trust in this store. Can you please help me resolve this issue
            Read More

            Customer Reviews

            23 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Matthew G

            1 star

            02/01/2024

            Do not use Bobs Watches to sell your used Rolex. They have me a quote for a Rolex Submariner and have me 48 hours to accept the offer. I accepted the offer and the lowered the price. This was supposed to be rectified by ************************* who never responded back to my emails. ********************* was supposed to assist and after multiple inquiries she did not help honor the original quoted *****. Overall Bobs Watches has proven to be dishonorable, I would not buy, sell, or trade any high value watches with this company.

            Bob's Watches Response

            02/27/2024

            Hi *******, thank you for taking the time to leave us feedback. We are so sorry to hear about your recent experience with us at Bob's Watches. It is very disappointing to hear that we let down a fellow watch enthusiast. We would love another opportunity to address this issue and prove to you why we are the secondary market's most trusted Rolex reseller by offering you the fairest price for your Rolex Submariner. Please get in touch with us at ************ at your earliest convenience.

            Local BBB

            Better Business Bureau Serving the Pacific Southwest

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