BBB Accredited Business since
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This company offers classes in medical vocations.
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A BBB Accredited Business since
BBB has determined that Modern Technology School meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Modern Technology School include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 1 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
These agencies may include:
Bureau for Private Postsecondary Education
2535 Capitol Oaks Dr #400, Sacramento CA 95833
Phone Number: 888-370-7589
Fax Number: 916-263-1897
The license number is 3006561.
Type of Entity
Business ManagementMr. Harvey Caplan
Number of Employees
Schools - Business & Vocational
Service AreaThis business's service area covers Orange County and the surrounding areas.
Alternate Business NamesMT X-Ray Inc
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- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
BBB Complaint Process
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BBB Reporting Policy
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: I attended Modern text for 1 month, and I asked financial aid officer Bob that i needed to understand the refund of my loan, he yelled at me and told me to get out of his office. I made several attempts to contact him and he refused to answer the questions regarding my loan. He then told me it could take 30 days for my refund. i am very disappointed with this school as they are very unprofessionals. *** ******* was upset when i told her that i was confuse with having 2 different instructors everyday. ***** who has been there for many years is very rude and does not like to explain himself twice!! We are here to learn not to be made fun of or get rude remarks from the teacher!! I recommend having this school to be inspected, since I am not the only one who is unhappy with MODERN TECHNOLOGY!!
Desired Settlement: I want my refund ASAP. They should not be keeping any money since i only attended 1 month..
BBB Complaint Response
RE: ***** ******
ID of ********.
July 17, 2014
Better Business Bureau:
Dear Better Business Bureau:
BBB's Final Determination: Business offered a resolution. Consumer did not pursue further with BBB and the matter was assumed to be resolved