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Find a Location

Optimum Professional Property Management Inc has 1 locations, listed below.

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    Business ProfileforOptimum Professional Property Management Inc

    Property Management
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 2/24/2022

    Years in Business: 27

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This business offers property management services for Homeowner Associations. 

    Business Details

    Location of This Business
    230 Commerce Ste 250, Irvine, CA 92602-1338
    BBB File Opened:
    10/23/2013
    Years in Business:
    27
    Business Started:
    5/17/1996
    Business Incorporated:
    5/17/1996
    Accredited Since:
    2/24/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Mr. Charles Kovach, CFO
    • Ms. Debra A Kovach, CEO
    Contact Information

    Principal

    • Mr. Charles Kovach, CFO
    • Ms. Debra A Kovach, CEO

    Customer Contact

    • Ms. Debra A Kovach, CEO
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    12 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    they are being strong, armed by a candidate that we're having an election on and the ballots that have already been sent in have been thrown away and they say they're going to send new ballots in but this is all because one of the candidates wants to push their agenda through so now everything is pushed the election because of this one candidate and it's shady this is the worst property management I've ever seen in my life they're trying to assess us and they have no valid reasons and they're also telling things that aren't appropriate to homeowners
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Eileen F

    1 star

    02/16/2023

    I reside in a condominium community that is managed by Optimum Professional Property Management Inc. They have mismanaged our community through inadequate documentation of building issues and declaring "emergencies" without documentation. Residents are supposed to just "trust" the three member board without proper evidence. They have issued "emergency assessments" in the approximate amount of 9K and 42K with little advance notice. HOA meetings are never in person, but only by Zoom even though the pandemic is over. They hire construction crews that leave damage most places they work and the damage is not repaired. Furthermore, despite the horrendous monetary assessments, Optimum further damaged the community by allowing two constructions crews to take over our clubhouse adjacent to the pool and playground area for over a year. Optimum plans to continue this placement of construction crews a few feet from the pool area for years. It is not wise to place young children and teenagers using the pool next to a constant comings and goings of construction crews. I asked a construction manager if they vetted the crews before hiring. He didn't understand vetting so I asked if they did background checks and he said they just subcontract the second crew and have no idea. It is not a wise nor thoughtful placement of workers for any extended period of time. Also, we just learned through the ****************************************, Optimum did not pull the required permits for deck work even though they stated they pulled the permits. This appears to be business as usual for Optimum. Optimum's actions are sloppy, nontransparent and they have a condescending attitude towards its residents and homeowners.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

    BBB Reports On

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