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      Country
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          Find a Location

          Toshiba America Electronic Components - Storage has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.
            • Toshiba America Electronic Components - Storage

              5231 California Ave Irvine, CA 92617-3073

            • Toshiba America Electronic Components - Storage

              2590 Orchard Pkwy San Jose, CA 95131

            • Toshiba America Electronic Components - Storage

              1171 Montague Expy Milpitas, CA 95035-6845

            • Toshiba America Electronic Components - Storage

              2825 N 1st St San Jose, CA 95134-2047

            Business ProfileforToshiba America Electronic Components - Storage

            Electronic Equipment Dealers
            Multi Location Business

            At-a-glance

            Customer Reviews

            This business has 0 reviews

            Customer Complaints

            3 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company offers electronic storage solutions.

            Business Details

            This is a multi-location business.

            Find a Location

            Toshiba America Electronic Components - Storage has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Toshiba America Electronic Components - Storage

                5231 California Ave Irvine, CA 92617-3073

              • Toshiba America Electronic Components - Storage

                2590 Orchard Pkwy San Jose, CA 95131

              • Toshiba America Electronic Components - Storage

                1171 Montague Expy Milpitas, CA 95035-6845

              • Toshiba America Electronic Components - Storage

                2825 N 1st St San Jose, CA 95134-2047

              Years in Business:
              26
              Business Started:
              3/11/1998
              Business Incorporated:
              3/11/1998
              Type of Entity:
              Corporation
              Alternate Business Name
              • Toshiba America - Storage Device Division
              • Toshiba America Electronic Components
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 5:00 PM
              Sa:
              Closed
              Su:
              Closed
              Business Management
              • Mr. Nathan August
              • Mr. Hideya Yamaguchi, CEO
              Contact Information

              Customer Contact

              • Mr. Nathan August

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/28/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              I bought 1 of Toshiba Canvio Advance 4TB USB 3.2 Gen 1 Portable External Hard Drive - White on July, 04 ****************************** approx. 2 months. The files kept getting corrupted and I would have to reformat it to get it to work again for about 2 weeks before it would do the same thing all over again. I kept trying to use it for about another month or so but it never got any better. It was never dropped or anything else ( it sat on my desk the entire time) . I even tried hooking it up to a powered hub instead of straight to my laptop but it didn't help. I have other HDD's and SSD's connected to my laptop and hub and none of the other ones have had this issue. I contacted Toshiba about this and they told me to send it back to them which I did. About 3 weeks after they received it, they finally issued me a refund for it but it was only a partial refund! I contacted them about that and they told me that they only refund for the item price and not for any tax or shipping you had to pay for ( I also had to pay myself to ship it back to them. ) . The problem is I paid $123.99 for just the item but they only gave me a refund of $99.99. They said there was "some depreciation on the drive" that made the refund that amount. I emailed them back to clarify what that meant but never heard anything back from them. I can only assume that the "depreciation" was either because it was defective ( which is of course why I sent it back. ) or they are prorating the amount because I had it for a couple of months. There is NOTHING in their 2 year warranty about prorating. I understand that items have defects sometimes but that is NO EXCUSE for this kind of response and blatant disregard of their own warranty.

              Customer Reviews

              0 Customer Reviews

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