Collection Agency Posing as Law Enforcement Experts, Reports Better Business Bureau

October 24, 2013

Con artists are now posing as police officers, members of the Sheriff’s Office and even FBI officers. These people call consumers and spoof the caller ID to show a law enforcement office’s phone number. The con artist tells the consumer that he or she must pay a fine in order to avoid criminal charges or must immediately pay money owed by a loan. Like most types of fraud, con artists require payments to be made by a prepaid debit card or money order, not a credit card. The Better Business Bureau (BBB) warns consumers to avoid making a payment to these people and to call the local police department if they ever receive one of these calls.

People can often be deceived by callers claiming to be from law enforcement agencies, so don’t fall for their tactics. Consumers need to be very skeptical of anyone asking them for money or personal information over the phone and the BBB recommends to not doing it.

A consumer recently received a collection call. “They kept calling me at work even though I told them not to. They would not give me any written proof of what I owed even though the FTC rules say that they have to. They threatened to call the police and have me arrested. I did make one payment to them before I realized that this was just wrong and they never proved that I owed the money. I filed [a complaint] with the BBB and they eventually stopped.”

The BBB urges consumers to follow these tips when bogus collection calls are received:

· Don’t wire money. The real police department will never ask for money to be wired over the phone.

· Don’t give out personal information. Never give out financial or personal information over the phone.

· Hang up the phone. As much as you may want to keep talking or asking questions to this person over the phone, just hang up. Don’t call this person back again, because that way he or she may be able to track some of your information.

· Contact your local police department. If you receive a call from someone claiming to be a law enforcement officer asking for money, look for your local police department’s number on their website and tell them what happened.

For more tips and information about scams, visit


As a private, non-profit organization, the purpose of the Better Business Bureau is to promote an ethical marketplace. BBBs help resolve buyer/seller complaints by means of conciliation, mediation and arbitration. BBBs also review advertising claims, online business practices and charitable organizations. BBBs develop and issue reports on businesses and nonprofit organizations and encourage people to check out a company or charity before making a purchase or donation.