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          A Cleaner Place has 1 locations, listed below.

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            Business ProfileforA Cleaner Place

            Vacuum Cleaners

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            This business has 0 complaints

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Products & Services

            This company offers premium vacuum cleaners, air purifiers and natural cleaning products.

            Business Details

            BBB File Opened:
            9/9/2008
            Years in Business:
            17
            Business Started:
            6/1/2006
            Business Started Locally:
            6/1/2006
            Business Incorporated:
            5/31/2006
            Type of Entity:
            Corporation
            Alternate Business Name
            • VacShack.com, Inc.
            Business Management
            • Mr. Stephen Fuhrman, Manager
            Contact Information

            Principal

            • Mr. Stephen Fuhrman, Manager

            Customer Contact

            • Mr. Stephen Fuhrman, Manager
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            0 Customer Complaints

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            Customer Reviews

            1 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Connor F

            1 star

            06/09/2022

            I took my $1,600 Miele C3 vacuum into A Cleaner Place in ********, ******** to get it repaired and serviced.***** did not actually fix my machine. Instead he claims he super-glued the defective piece. The piece was still clearly broken when I arrived to pick it up after leaving it within him for 3 weeks. He could have and should have easily warrantied the defective part(s), according to Miele corporate.***** did not install the new bag correctly, either. So after a few days of using my Miele, tons of dust, dirt, crud etc. I sucked up bypassed the bag and filled the motor, circuit board, bag compartment, housing, and more. He refused to take responsibility for this and refused to refund my money. Instead, he told me to vacuum it back out with another vacuum and that it would be okay.I didnt buy a Miele because I wanted an okay vacuum. I bought it because I wanted a MIELE. I bought it because I wanted a well-built, super hygienic machineits not hygienic anymorenot after taking it to ***** at A Cleaner Place. By the way, ***** is the store owner.After this, I had to send my Miele to ********, where its currently getting an overhaul. They said Steves negligence caused a ton of easily preventable damage; and that it they are replacing the motor, circuit board, bumper, and lower housing due to the condition the breached dust bag caused.They also said it looks like the unit was never actually disassembled for repair at all and that it looks like ***** only put new bag in it. They could not find the super glue where it would have been, where ***** said he used it (front of the bumper).I guess I should have checked it myself instead of trusting this Miele* dealer to put a Miele bag in a Miele vacuum.Please follow this link to video a video of what happened. In the video I open the bag compartment to show what happened after I used my Miele a few times with an incorrectly installed Miele vacuum bag.https://youtu.be/m_mHR2W

            Local BBB

            Better Business Bureau Serving Central Oklahoma

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