BBB Business Review

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This business is not BBB accredited.

State Renovators, LLC

Additional Locations

Phone: (405) 945-0035 Fax: (405) 945-0065 View Additional Phone Numbers 11900 Silvermoon Dr., Oklahoma City, OK 73162 View Additional Email Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for State Renovators, LLC include:

  • Failure to respond to 13 complaint(s) filed against business

Factors that raised the rating for State Renovators, LLC include:

  • Length of time business has been operating
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

21 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 3
Guarantee/Warranty Issues 1
Problems with Product/Service 16
Total Closed Complaints 21

Additional Complaint Information

BBB files indicate that this business has a pattern of significant complaints which has lowered the rating for the business. Complaints received by BBB are concerning repair work not completed by the business. BBB has contacted the business concerning this issue but the business has not responded to BBB or eliminated the pattern of complaints filed against the business.

Customer Reviews Summary Read customer reviews

2 Customer Reviews on State Renovators, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 2

Additional Information

BBB file opened: June 17, 2000 Business started: 03/01/2000 Business started locally: 03/01/2000
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Construction Industries Board
2401 NW 23rd Street #5, Oklahoma City OK 73107
Phone Number: (405) 271-5217
The number is 0045.

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ed Earnest, Owner Mr. E. Ken Cashion, Owner Mrs. Kathy Chirico, Accounting Mr. Edward Earnest Ms. Riley Lippert, Office Manager Mr. Rick Rush, Sales Manager
Contact Information
Principal: Mr. Ed Earnest, Owner
Business Category

Roofing Contractors Siding Contractors Storm Shelters Contractors - General Home Improvements

Alternate Business Names
Cashion Home Improvements Renovation, LLC
Government Action

On February 18, 2016 the Oklahoma Attorney General charged Edward Leon Earnest, owner State Renovators and Cashion Home Improvements LLC for allegedly embezzling thousands of dollars from Oklahomans in Comanche and Canadian counties for services that were never provided. This matter is pending. For more details click here to go to the Attorney General's News Release.


Effective January 1, 2011, the state of Oklahoma requires companies in the roofing industry to register with the state's Construction Industries Board. To learn more about the law and registration, visit the board's website at

Products & Services

This company offers residential and commercial roofing, vinyl, wood, fiber-cement siding, vinyl, aluminum, wood windows, gutters, doors, siding, storm shelters.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.