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BBB Business Review

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BBB Accredited Business since

J&M Roofing & Exterior Solutions Company

Phone: (405) 232-6181 View Additional Phone Numbers 1800 Linwood Blvd., Oklahoma City, OK 73106 http://www.jmroofco.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that J&M Roofing & Exterior Solutions Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for J&M Roofing & Exterior Solutions Company include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on J&M Roofing & Exterior Solutions Company
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: January 01, 1959 Business started: 08/01/1957 Business started locally: 08/01/1957 Business incorporated 08/01/1957 in
Type of Entity

Corporation

Business Management
Mr. Phil Newsom, President Ms. Teresa Lehman, Office Mgr. Ms. Kathy S. Newsom, Secretary/Treasurer Mr. Lance Newsom, Sales Representative Mr. Lynn Newsom, Sales Representative
Contact Information
Principal: Mr. Phil Newsom, President
Business Category

Roofing Contractors

Alternate Business Names
J & M Roofing Company, Inc. J and M Roofing Co. J M Roofing J. M. Roofing
Additional Information

In October 2008, the BBB became aware that a Florida company with a similar name moved into the Oklahoma City area and began soliciting consumers for work. Consumers should investigate the exact address -- including city, state and ZIP Code -- of any contractor they hire for any work to be completed. The local J & M Roofing is not affiliated with any business located in Florida and consumers are advised to differentiate between the local entity and any other business with a similar name.

Licensing

Effective January 1, 2011, the state of Oklahoma requires companies in the roofing industry to register with the state's Construction Industries Board. To learn more about the law and registration, visit the board's website at www.ok.gov/cib/

Products & Services

This company offers commercial, residential roofing.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.