This business is not BBB accredited.

Countrywide Builders Group, OK Division, LLC

Additional Locations

505 E Main St., Suite "B", Moore, OK 73160

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Countrywide Builders Group, OK Division, LLC include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Countrywide Builders Group, OK Division, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Countrywide Builders Group, OK Division, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 07, 2008 Business started: 12/31/2003 Business started locally: 12/31/2003
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Bill Bailey, GM
Contact Information
Principal: Mr. Bill Bailey, GM
Business Category

Roofing Contractors Siding Contractors Windows Gutters & Downspouts


Effective January 1, 2011, the state of Oklahoma requires companies in the roofing industry to register with the state's Construction Industries Board. To learn more about the law and registration, visit the board's website at

Products & Services

This company offers roofing, siding, gutters and windows.

Additional Locations


    317 Stoneridge Dr.

    Moore, OK 73160


    505 E Main St., Suite "B"

    Moore, OK 73160


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/27/2014 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: recently I asked for a estimate to have a metal roof installed on my home. I received the price $7,200.00 and asked for it to be installed . which included # 1 no tear off. #2 install pbr metal roof panel system .#3 install new pipe jacks. #4 install new metal at rakes #5 install ( 2 ) turbines . 3 weeks later they showed up to install the roof and we agreed to 1/2 of $ 7,200.00 ( $ 3,600.00) paid when the job started , I gave him the first 1/2 . when they finished the job , I gave him the second 1/2 ( $3,600.00 ) the first rain , my roof leaked , in my back room , . I called the owner of countrywide , and told him , he said they would be here first chance they got. when he and him employee showed to fix the leak , I asked him about 2 turbines I was charged for and never received, he said he would refund the installed price , I replied ok ! that was 11 weeks ago, still no refund !the roof leaked again , this time only his employee showed up to fix it. I asked his employee if I was going to get the refund on the 2 turbines he never installed, he made a comment about **** ****** that would surely get him fired.if I put that comment in this report . signed **** d ***** 12-27,2013 , and I have e-mail him several times too, only 1 reply , " keep your pants on " ps; I have a copy of the original estimate of the installed roof.

Desired Settlement: DesiredSettlementID: Refund his employee said 2 installed turbines are valued at $250.00 , that's what I want back.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Countrywide Builders Group, OK Division, LLC
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)