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BBB Accredited Business since

American Equity Mortgage

Phone: (405) 840-9909 Fax: (405) 848-9090 View Additional Phone Numbers 4045 NW 64 Street, Suite 250, Oklahoma City, OK 73116 http://www.americanequity.com


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BBB Accreditation

A BBB Accredited Business since

BBB has determined that American Equity Mortgage meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company is also a System Wide Member of the BBB System.


BBB Complaint Information

Find aggregate BBB complaint information for American Equity Mortgage. BBB of E. Missouri & S. Illinois has the full report as that BBB handles all complaints for American Equity Mortgage.


Additional Information

BBB file opened: December 01, 2002 Business started: 04/01/1992 Business started locally: 04/01/1992 Business incorporated 04/01/1992 in MO
Type of Entity

Corporation

Business Management
Patrick Mueller, Servicing/Customer Service Supervisor Deanna Daughhetee, CEO Amanda Klein, customer service supervisor
Contact Information
Principal: Patrick Mueller, Servicing/Customer Service Supervisor
Business Category

Mortgage Brokers

Alternate Business Names
Home Equity Mortgage Integrity Mortgage
Licensing

The company is in an industry that may require licensing, bonding, or registration in order to lawfully dp business. Tje BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Products & Services

This company offers mortgage and equity lending.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.