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Find a Location

R & R Homes, LLC has 1 locations, listed below.

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    Business ProfileforR & R Homes, LLC

    Home Builders

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    This company offers selling homes.

    Business Details

    Location of This Business
    3006 S Sunnylane Rd, Moore, OK 73160-9625
    BBB File Opened:
    4/18/2005
    Years in Business:
    23
    Business Started:
    1/1/2001
    Business Started Locally:
    1/1/2001
    Type of Entity:
    Partnership
    Number of Employees:
    15
    Business Management
    • Mr. Russell Clark, Co-Owner
    • Mr. Rocky Clark, Co-Owner
    • Ms. Lori Fitzgerald, Office Manager
    Contact Information

    Principal

    • Mr. Russell Clark, Co-Owner
    Additional Contact Information

    Fax Numbers

    • (405) 703-2626
      Primary Fax

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/04/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    We closed on our house on 10/28/2022 R&R failed to deliver on many promises from the sales process. In our final blue tape inspection we pointed out a myriad of issues in the home including:Electrical issues Drywall issues Paint issues Placement of light fixtures Not providing items promised in the custom build price(cutting board, additional outlets, cat5 wiring instead of Ethernet)Cabinetry issues Window issues (windows were not caulked appropriately)Stained carpets (carpets were stained while completing the build and were to be cleaner or replaced)The list goes on and on We have continued to reach out to the company with little to no response. They got our money and left with no worry about the caliber of home they left behind.In the following months after closing our cabinets begun to separate from the walls, our brick on the front of the house has cracked and is falling off, our electrical outlets short, trip our breaker and have ruined our refrigerator. Our grass sank next to our septic system, we have had continual flooding in our front yard due to poor drainage.
    Read More

    Customer Reviews

    7 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Darin P

    1 star

    07/15/2023

    Worst experience Ive ever had. Bad customer service, very poor quality work, major structural issues were found by our inspector, the builder did not check anyones work so I felt like I had to play the builder. ****** made promises and didnt follow through with them. BUYER BEWARE OF THIS COMPANY!

    R & R Homes, LLC Response

    07/17/2023

    Hi *****,

    We did have a structural engineer that came to the job site and fixed any issues that were found. This was signed off afterwards by a third party engineer and the home inspector that you had brought in. After these hurdles were solved, you requested an additional $8,000 in upgrades that were not in the contract. Due to this, we parted ways as we did not think you would be happy with your home. Our customers happiness in their homes is of utmost importance to us, and we are very sorry that we were not the builder for you.

    Documentation of these inspections are available upon request.

     

    Best, 

    R&R Team

    Local BBB

    Better Business Bureau Serving Central Oklahoma

    BBB Reports On

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