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Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating at this time because BBB file information is being reviewed and/or updated.




Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    PO Box 662

    Milford, PA 18337 (888) 381-4840

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

8/15/2016 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: I needed an attorney for my divorce/child custody issues. I went through Affordable Family Attorneys in January 2015. I hired ***** ******* January 2015 for my divorce/family law case. Here it is April 2016 and I am still not divorced. My case is not resolved. I have called, emailed, left voicemail messages for **** ******** and **** ******* of Affordable Family Attorneys and continue to not receive any response. I paid this company almost $1000.00 to help and asked to be reimbursed or provided a new attorney. Nothing has been resolved. No calls returned, nothing. Please help.

Desired Settlement: A new attorney appointed to represent me. If a new attorney is not able to be appointed to me, then a refund of my money, as services were not fulfilled by the attorney. This company will not return any phone calls, emails or voicemail messages.

9/29/2014 Billing/Collection Issues

Customer Review(s)