Business ProfileforAgriLawn, Inc.

I told the guy at Agrilawn that I needed called before service, that I had a weed they couldn't get rid of before and also that I had already fertilized my yard and didn't need it done again, just the weeds. I have trees, shrubs, and flowers all over my yard and didn't want them near them. Their guy came out, no call, and fertilized my dallisgrass, which everything I've read, says dalllisgrass thrives on nitrogen fertilizer, which is what he used. I was in the shower when he came but saw him on my security cameras. He said he didn't spray near my shrubs or other plants, and he's right by them on camera. He also left a note saying for $46.50 to come out more often, every 2 weeks, on top of the $43.23 they wanted to come out every 4-6 weeks. I asked him if that would get rid of the dallisgrass and he said no, the only thing would be to use roundup but to do it now would kill my ******* grass, that it needed to be done in November when my grass was dormant. So I told him to cancel my services since it wouldn't do any good and the fertilizer was only spreading it. I called again and talked to them again and told them what he had said and that I didn't think I should pay and I was worried about the damage they most likely did by spraying near my shrubs and other plants and she said if they came out it would control that weed but that guy said it would not. So the bill was canceled and I was told to call back and ask for her if any damage was done to my shrubs, trees, and flowers. I certainly will but weed killed can also take awhile to destroy plants. I can see by the other comments on here that many people are sorry they used them.

Suz-Ze, We are very sorry about any mistakes made when services were set up and that you are so unhappy with the application provided yesterday. As I stated when we spoke, unfortunately mistakes can happen from time to time and your initial request to be called the day before applications and to not use fertilizer on this applicationwas left off of the notes whichis why our field manager treated the lawn the way he did. As for treating the lawn that is near your shrubs, it is unlikely that your shrubs will have any damage from the lawn being treated. Our technicians are trained and well practiced at treating lawns with landscaping without creating damage. However, as I explained, we are a companythat standsbehind what we do and if you have damage that is verified to be caused by our treatment, we will take care of the situation.It is true that dallisgrass, like all living plants, will respond to a fertilizer. The benefit of applying the fertilizer at the same time as the weed control is that the fertilizer will also promote growth and greening in the Bermudawhich will then provide competition to the dallisgrass. That competition in addition to the weed control helps control the dallisgrass. The recommended service for $46.50 would have been a one time charge & allows us to be out more frequently and to get a quicker clean up on the dallisgrass through the summer, but is not a required service. Due to the aggressive nature of dallisgrass it will be difficult to clean it up without the added frequency of applications until we get to the fall when the ******* is dormant and we can then use a non selective product, like Roundup. I hope this information helps to clarify things. Please feel free to give us a call if you would like to discuss anything further.