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BBB Business Review

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BBB Accredited Business since

Agrilawn, Inc.

Phone: (405) 680-0077 4001 S Thomas Rd., Oklahoma City, OK 73179 http://www.agrilawn.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

We specialize in weed control and fertilization of lawns for both residential and commercial properties. We also offer a Plant Health Care program as well as a program to guard against unwanted pests, both inside and outside the home.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Agrilawn, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Agrilawn, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Agrilawn, Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: April 20, 1992 Business started: 02/01/1991 Business started locally: 02/01/1991
Type of Entity

Sole Proprietorship

Business Management
Mrs. Teresa Sapp, VP of Operations
Contact Information
Principal: Mrs. Teresa Sapp, VP of Operations
Business Category

Lawn Maintenance Lawn & Tree Care

Refund and Exchange Policy
We strive to provide the service you expect and deserve. If an application fails to provide satisfactory results, call us within 30 days, and we'll be out to re-do the application at no charge. We want happy and satisfied customers. No contract required.
Products & Services

This company offers weed control and fertilication for lawn care, and insect & disease control and fertilization. The company has degreed agronomist and ISA certified arborists on staff. The company is licensed and insured.

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.