BBB Accredited Business since
Phone: (405) 603-3008 5909 NW Expressway, STE 102, Oklahoma City, OK 73132
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A BBB Accredited Business since
BBB has determined that SoonerSoft, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for SoonerSoft, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Type of Entity
Business ManagementMr. Jason Mills, President
Home Electronics Cell Phone & Tablet Equipment, Supplies & Repair
Alternate Business NamesSoonerSoft SoonerSoft Electronics
5909 NW Expressway, STE 102
Oklahoma City, OK 73132 Directions
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BBB Complaint Process
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: Phone was purchased on eBay. When I received the item, I turned the phone on and noticed a white spot on the screen. The ebay listing clearly says: "screen has scratches, but display is still viewable." Doesn't say anything about the white spot on the screen. I called the telephone number for this company and spoke to a ***** *****. He was rude, disrepectful and cursed at me and hung up the phone. I want a partial refund of $40 ASAP.
Desired Settlement: I would like a $30 partial refund. A new screen costs a lot more, so $30 is a reasonable amount. I have not left this company feedback on eBay yet... depending on how they choose to respond to this problem, I will decide what feedback I should leave.
The item was already partial refunded.
Customer Reviews Summary