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          SoonerSoft, LLC has 1 locations, listed below.

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            Business ProfileforSoonerSoft, LLC

            Home Electronics

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            BBB File Opened:
            4/9/2013
            Years in Business:
            14
            Business Started:
            12/29/2009
            Business Started Locally:
            12/1/2008
            Business Incorporated:
            11/5/2016
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • SoonerSoft Electronics
            • SoonerSoft
            Business Management
            • Mr. Jason Mills, President
            Contact Information

            Principal

            • Mr. Jason Mills, President

            Customer Contact

            • Mr. Jason Mills, President

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            01/27/2024

            Complaint Type:
            Advertising/Sales Issues
            Status:
            Answered
            On or about January 20th **** I purchased a ******* Galaxy Xcover Pro 4g cellphone from SoonerSoft Electronics online sales, the listing for the Device stated that it was a used device but in Fully functional condition, I received the device and attempted to have my cellular service activated to this device, upon doing so I was Advised by a ******* wireless in store employee that this Device was non usable due to it Being Blacklisted and Service locked for non payment from the original owner , after several attempts to contact SoonerSoft Electronics with no resolution to a Device purchased from their store, I would like the Help of the Better Business Bureau to help resolve this issue and or step in on my behalf to have this device replacement or refunded due to it not being usable
            Read More

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Bob S

            1 star

            07/26/2021

            They advertised on **** a 6th Generation iPad 32Gb "Fully Working Ready to Activate! Cosmetic Condition: Very Good The screen is near perfect. The body will have only minor signs of wear." When I bought it, that's not what they sent me. They use flimsy bubble envelope mailers to send delicate electronics. Since they sell such high volumes of used electronics, they are OK with damages that happen to the ones that can't survive their cheap shipping methods. They have been made aware of the risks of using such cheap shipping methods, but they don't seem to care. When returns or needed, they expect customers to ship things back in the same risky packaging, maybe so they could blame consumers for more damages.After the company was informed that a customer was disabled and contagious with something worse than COVID, they still insist he return contaminated broken items in the cheap envelope so they can sell for parts, while risking infection of all their employees.I hope this company soon will get a clue as to how to do business a lot more respectfully. I hope they change their shipping methods and materials to give the used electronics they sell a fighting chance to survive delivery.

            Local BBB

            Better Business Bureau Serving Central Oklahoma

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