BBB Business Review

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This business is not BBB accredited.

Excel Mechanical Plumbing, Heating & Air

Additional Locations

Phone: (405) 595-0162 Fax: (405) 293-9137 View Additional Phone Numbers 3950 W. Charter Oak Rd., Edmond, OK 73034 http://www.excelheatandair.net


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Excel Mechanical Plumbing, Heating & Air include:

  • 4 complaint(s) filed against business

Factors that raised the rating for Excel Mechanical Plumbing, Heating & Air include:

  • Length of time business has been operating
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Excel Mechanical Plumbing, Heating & Air
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 4

Additional Information

BBB file opened: June 21, 2012 Business started: 01/01/2012 Business started locally: 01/01/2012
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Construction Industries Board
2401 NW 23rd Street #5, Oklahoma City OK 73107
http://www.cib.state.ok.us
Phone Number: (405) 271-5217
The number is 92194.

Type of Entity

Sole Proprietorship

Business Management
Mr. Joshua Walker, Owner
Contact Information
Principal: Mr. Joshua Walker, Owner
Business Category

Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Sheet Metal Work Contractors - Sheet Metal Plumbing Fixtures, Parts, Supplies - Retail Air Duct Systems Heating Equipment & Systems Cleaning & Repair Refrigeration Equipment - Supplies & Parts Heating Contractors Piping Contractors Plumbers Plumbing - Renovation & Repair Plumbing Drains & Sewer Cleaning Ventilating Contractors

Alternate Business Names
Excel Mechanical, LLC
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.