This business is not BBB accredited.Additional Locations
Phone: (866) 562-5601 View Additional Phone Numbers 6775 Boucher Dr. Suite 1, Edmond, OK 73034
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On 1/26/2016 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:
- 1B. Fulfill all licensing and bonding requirements of applicable jurisdictions; provide all license and bonding information upon application for BBB accreditation; and provide periodic updates upon request of BBB.
This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Buckshot General Contracting include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 3 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||3|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Scott Schober, General Manager
Contractors - General Gutters & Downspouts Roofing Contractors Siding Contractors
Alternate Business NamesBuckshot Exteriors
On 1/26/2016 BBB confirmed that Buckshot General Contracting had not obtained a necessary license from Oklahoma Construction Industries Board. Such a license is required in the state of Oklahoma for businesses offering roofing services. BBB encourages you to contact the following agency or agencies to confirm this information: Construction Industries Board at (405) 521-6550.
Products & Services
This company offers general contracting, gutters, downspouts, roofing and siding.
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Additional Phone Numbers
- (405) 844-3610(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: we have rain dripping on our bedroom and water coming threw the ceiling fan we have several area with brown water spots, our living room we have water spots, on our second living room we have several lager water spots that we know on the next rain the roof will fall in !!!!! they came out to check it our 6 months ago and we haven't seen them since. we have called and called the owner as well his name is ***** and he gave us his word that he would send some of his people over and nothing yet !!!! as much as the collected on this roof they should honor there work and the there WORD!!!! we are not happy at all!!!! PLEASE help us and I thank you in advance, sincerely Mr. *****
Desired Settlement: Repair of my leaking roof and fixing all the brown stains on my ceiling inside due to leaking roof. W have called over 100x's and no response. We have the pictures to prove our leaks.
Business Response: Initial Business Response /* (1000, 10, 2016/01/12) */ I have spoken to Mr. ***** on several occasions. This job was completed back in 2009. All Buckshot's work carries a 2 year workmanship warranty. As discussed with Mr. ***** in the past Buckshot will come look at the roof and can make necessary repairs but his roof is out of warranty and this service would not be free. He insists that these issues have been present since the work was completed, however, there are zero notes in our system that support this claim. He has called several times in the past few months and our stance is that the repairs will be done on a time and material basis starting with a service call to assess the damage. Any interior damage would also not be covered and cost money to repair. Mr. ***** has not extended to Buckshot that he is willing to pay for these services. Buckshot has honored its work for the reasonable amount time written on the contract. Any further work that can be done is at the owners expense. Mr. ***** also lives in an area that has received more hail since his roof was installed, which would have voided any warranty that may have been in place. He may want to have his roof inspected for hail damage as this could potentially be the reason for his current leaks. It has been almost 7 years since his roof was installed and there have been hundreds of severe weather events in that amount of time. Buckshot can not be responsible to fix leaks that occur years after the warranty period has expired.
Read Complaint Details
Complaint: They did my roof in august,gave them 20,000 dollars,they wont come back and finish siding,gutters or anything else. The roof is about 11,000 dollars. on July 1,2013 signed contract for 3 months. Mortgage co. sent 20,000 in my name and buckshot name to them, They wanted me to sign check said when you do some work I will. than did roof 1st of august gave them check,Never heard from them again. Called them !st of Sept. said having trouble with ins. called my agent he said he would call claims office, claims office called me and said they have never been contactd by buckshot. contract ran out oct. 1 have left messages have never called back. supposed to meet ins. adjuster Nov. 3 buckshot never showed up.Ins. adjuster was here at 10am waited a hour said they need extra pay for ice dam material on shop, adjuster checked no ice dam on shop,tried to call left messages never have called. contract up almost 2 months,I would like a refund of 8,000 roof would be between 11,000 and 12,000
Desired Settlement: I have no trust in this company, I had a new roof put on in april of 2012 hai resistant life time warranty. Ithink its fair to sy the roof they put on is between 11,000 and 12,ooo so I want 8,000 back to get the rest of the work done my self, Which include siding.gutters,garage doors, storm door 2 side garage doors, and garage window
Business Response: Initial Business Response /* (1000, 21, 2014/02/27) */ We have met with ***** a week ago and have moved forward with all work requested. Mr. ***** is requesting money back for his roof, his insurance paid $20,000.00 and some change for the roof and Mr. ***** received a better roof than he had prior to the hail storm, so as far as refunding him money that is not going to happen. Mr. ***** received additional money to repair the items he is wanting completed. I believe we are all on the same page and moving forward. I apologize for the delay in response but this office just received this complaint now.
|10/23/2013||Problems with Product/Service|