This business is not BBB accredited.Additional Locations
Phone: (405) 632-3600 Fax: (405) 634-1070 View Additional Phone Numbers 614 S.W. 74th Street, Oklahoma City, OK 73139
BBB Business Reviews may not be reproduced for sales or promotional purposes.
On 7/12/2016 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to its failure to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:
- 6. Address marketplace disputes quickly, professionally, and in good faith.
- 6A. Promptly respond to all complaints forwarded by BBB by:
- Resolving the complaint directly with the complainant and notifying BBB, or
- Providing BBB with a response that BBB determines:
- is professional,
- addresses all of the issues raised by the complainant,
- includes appropriate evidence and documents supporting the business' position, and
- explains why any relief sought by the complainant cannot or should not be granted.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for David Stanley Auto Group include:
- Failure to respond to 5 complaint(s) filed against business
Factors that raised the rating for David Stanley Auto Group include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||108|
|Total Closed Complaints||174|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||28|
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Toby Flowers, General Counsel Mr. Matt Baker, GM of DSH Mr. Shane Downs, COO Mr. David Stanley, CEO Mr. Rob Stanley, Executive VP
Auto Dealers - New Cars Auto Dealers - Used Cars
Service AreaOklahoma, Texas, Kansas, Arkansas, Missouri
Alternate Business NamesDavid Stanley Chrylser Jeep Dodge of Norman Marc Heitz Chevrolet, Inc. Stanley Chevrolet of Norman
Products & Services
David Stanley AutoGroup is a franchised auto dealer. David Stanley Chrysler Jeep Dodge, David Stanley Ford, David Stanley Chevrolet, and David Stanley Hyundai all offer sales and service for new and used automobiles. David Stanley Ford also has a Body Shop. This company offers Sales/repairs of new/used autos.