BBB Business Review

Is this your Business?

BBB Accredited Business since 09/01/2006

Tate Publishing & Enterprises, LLC

Phone: (405) 376-4900Fax: (405) 376-4401127 E. Trade Center Terrace, MustangOK 73064-4421 Send email to Tate Publishing & Enterprises, LLC

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since 09/01/2006

BBB has determined that Tate Publishing & Enterprises, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Tate Publishing & Enterprises, LLC's rating include:

  • Length of time business has been operating.
  • Response to 91 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

BBB files indicate that this business has a significant pattern of complaints concerning contractual obligations for payout of royalties, delays in book shipments and quality of printed books."

Customer Complaints SummaryRead complaint details

91 complaints closed with BBB in last 3 years | 40 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues5
Billing / Collection Issues6
Delivery Issues9
Problems with Product / Service71
Guarantee / Warranty Issues0
Total Closed Complaints 91

Additional Complaint Information

BBB files indicate that this business has a significant pattern of complaints concerning contractual obligations for payout of royalties, delays in book shipments and quality of printed books. BBB contacted the business and met with them on June 10, 2015 to discuss ways of eliminating the pattern of complaints. Business has since addressed BBB's concerns to eliminate the pattern of complaints by taking active steps to improve their internal policies for customer service and complaint handling.

Customer Reviews Summary Read customer reviews

25 Customer Reviews Customer Reviews on Tate Publishing & Enterprises, LLC

Customer Experience Total Customer Reviews
Positive Experience 20
Neutral Experience 0
Negative Experience 5
Total Customer Reviews 25 Customer Reviews

Additional Information

top
BBB file opened: 05/19/2004Business started: 09/01/1999
Type of Entity

Limited Liability Corporation

Contact Information
Principal: Dr. Richard Tate (Founder)Mr. Allen Finch (VP for Aquisitions)Mr. Mark Mingle (VP for Marketing)Mr. Ryan Tate (CEO)
Number of Employees

225

Business Category

Publishers-Book

Products & Services

This business offers traditional publishing and book manufacturing.

Alternate Business Names
Tate Publishing, LLC

Customer Review Rating plus BBB Rating Summary

Tate Publishing & Enterprises, LLC has received 4.51 out of 5 stars based on 25 Customer Reviews and a BBB Rating of A.

BBB Customer Review Rating plus BBB Rating Overview

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.