This Business is not BBB Accredited
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Enterprise Rent-A-Car is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Enterprise Rent-A-Car's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 91 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||5|
|Billing / Collection Issues||31|
|Problems with Product / Service||55|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||91|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Contact InformationPrincipal: Ms. Peggy Clark Mr. Mike James (Manager)Mr. Brad Levendofsky (Region Manager) Amy Penfield
Number of Employees
Auto Renting & Leasing, Auto Dealers-Used Cars
Products & Services
This company offers auto leasing and rentals.
The Better Business Bureau Serving Central Oklahoma handles all Enterprise/Alamo/National Rent A Car complaints for the state of Oklahoma.
Alternate Business NamesAlamo Rent A Car, National Rent A Car
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