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BBB Business Review

BBB Accredited Business since 5/31/2011

The Tranny Man, LLC

Phone: (864) 631-1444 Fax: (864) 631-1452  

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Description

We provide quality transmission repair services for all import and domestic vehicles.  We also offer services for clutch work, CV axles, differentials, mounts, external coolers and much more!



We offer free diagnostic testing and test drives, fluid checks and computer diagnostic scanning.  We are a business with a reputation for high-quality service and integrity.  There are no gimmicks; there are no lies, just a quality service that we would expect from any service provider that we would use personally.  We may not be the "cheapest" in town, but we will provide you with a completely rebuilt transmision made to last with upgrades required for your transmission.  We will do upgrades that are preventative to ensure that your transmission will perform for many miles. 



We purchase quality parts, OEM when indicated, and we will never sacrifice quality!  We do not do "patch" work and we do not just tear your transmission down to the point of failure.  Did you know that this was a question to ask when pricing around?

An itemized invoice is provided, so that you will know exactly what parts were put into your transmission or vehicle. 



The owner/rebuilder has over 25 years of experience in his field.  He continues to educate himself by attending technical seminars twice per year.



You have an antique vehicle?   We specialize in those as well!   In fact, we owe two ourselves.  The owner has rebuilt many antique transmissions and has also done loose transmissions that are now being driven around in England by those picky Rolls/Bentley owners!



We are a family owned business.  You will find the husband and wife team along with our four boys who also help in the business.



We look forward to hearing from you!

BBB Accreditation

A BBB Accredited Business since 5/31/2011

BBB has determined that The Tranny Man, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for The Tranny Man, LLC include:

  • Length of time business has been operating

Factors that raised the rating for The Tranny Man, LLC include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Information

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BBB file opened: May 31, 2011 Business started: 06/15/2009 in SC Business incorporated: 06/15/2009 in SC
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Tim Jacobs, Owner Timothy & Tammy Jacobs, Owners
Contact Information
Principal: Mr. Tim Jacobs, Owner Principal: Timothy & Tammy Jacobs, Owners
Business Category

TRANSMISSIONS-AUTOMOBILE

Method(s) of Payment
Cash, checks, and credit cards (except for American Express)
Refund and Exchange Policy
Completely rebuilt transmissions have a two year/24,000 mile warranty. 



Loose transmissions that you install yourself come with a one year/12,000 mile warranty.

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BBB Complaint Process

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