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BBB Business Review

BBB Accredited Business since 3/31/1990

Charter Communications

Additional Locations

Phone: (800) 955-7766 View Additional Phone Numbers 2 Digital Place, Simpsonville, SC 29681 http://www.charter.com

View BBB Rating for Charter Communications's headquarters.

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Description

This company offers a full range of advanced communication services, including video, high-speed Internet, and telephone.

BBB Accreditation

A BBB Accredited Business since 3/31/1990

BBB has determined that Charter Communications meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Charter Communications. BBB of E. Missouri & S. Illinois has the full report as that BBB handles all complaints for Charter Communications.

Additional Information

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BBB file opened: January 23, 1987 Business started: 12/01/1992 Business incorporated: 11/03/1999 in MO
Type of Entity

Corporation

Business Management
Mr. Neil Smit, C.E.O. Ms. Michelle Corey, President Mr. Vickie Mason, Customer Care Mr. Michael Henry, Escalation Manager SE Division Mr. Jana Brewer, Customer Care Operations Ms. Niecy Brown, Quality Manager
Contact Information
Customer Contact: Ms. Michelle Corey, President Principal: Mr. Neil Smit, C.E.O.
Business Category

TELEVISION-CABLE, CATV & SATELLITE

Alternate Business Names
Charter Communications II, L P Charter Communications-Greenville Charter Media
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Types of Complaints Handled by BBB

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BBB Complaint Process

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What government actions does BBB report on?

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