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BBB Business Review

This Business is not BBB accredited

ABC Construction & Associates, LLC

Phone: (864) 303-0420 Fax: (864) 888-3739 View Additional Phone Numbers 1110 Frontage Rd, Seneca, SC 29672 http://www.abcconstructionandroofing.com

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Description

This company offers installation and repair of roofing, drywall, and carpentry.

BBB Accreditation

On 3/26/2012 the business's accreditation from BBB was revoked.

The revocation was due to violation of BBB Accreditation Standards:

5A. Fulfill contracts signed and agreements reached.

6B. Make a good faith effort to resolve disputes, which includes mediation if requested by BBB. Other dispute resolution options, including arbitration, may be recommended by BBB when other efforts to resolve a dispute have failed. BBB may consider a business' willingness to participate in recommended dispute resolution options in determining compliance with these standards.

8A. Avoid involvement, by the business or its principals, in activities that reflect unfavorably on, or otherwise adversely affect the public image of BBB or its accredited businesses.

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

On March 16, 2012, ABC Construction, LLC was revoked by the Better Business Bureau Board of Directors concerning a pattern of complaints from consumers alleging that the company has not fulfilled contracts. The company has failed to abide by BBB Code of Business Practices which includes: Honor Promises, Be Responsive and Embody Integrity.  

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for ABC Construction & Associates, LLC include:

  • Length of time business has been operating
  • 24 complaints filed against business
  • Failure to respond to 10 complaints filed against business
  • 2 complaints filed against business that were not resolved
  • 12 serious complaints filed against business
  • BBB Accreditation was revoked because the business failed to honor its accreditation agreement with BBB.

Customer Complaints Summary

24 complaints closed with BBB in last 3 years | 23 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 2
Guarantee/Warranty Issues 1
Problems with Product/Service 21
Total Closed Complaints 24

Read Complaints | Definitions | BBB Complaint Process | File a Complaint against ABC Construction & Associates, LLC
See Trends in Complaints on ABC Construction & Associates, LLC

Additional Information

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BBB file opened: August 19, 2010 Business started: 10/01/2008 in GA Business incorporated: 10/01/2010 in SC
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

LLR Labor, License and Regulation
110 Centerview Drive, P O Box 11329, Columbia SC 29211
www.llr.state.sc.us
Phone Number: (803) 896-4300
Fax Number: (803) 896-4570

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Shannon Conner, Owner
Contact Information
Principal: Mr. Shannon Conner, Owner
Business Category

ROOFING CONTRACTORS

Additional Information

According to information received, the company appears to be out of business.  E-mails are being returned, phone has been disconnected and the physical location of 1110 Frontage Road, Seneca, SC is vacant.  Consumer's having complaints may contact the SC Dept. of Labor, License and Regulations at www.llronline.com or call 803-896-4300 or contact Summary Court in Seneca, SC.

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