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          TLC Motors Inc. has 1 locations, listed below.

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            Business ProfileforTLC Motors Inc.

            Used Car Dealers
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            10 complaints closed in last 3 years

            4 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/17/2012

            Years in Business: 32

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            5/16/2012
            Years in Business:
            32
            Business Started:
            1/2/1992
            Business Incorporated:
            1/31/1996
            Accredited Since:
            5/17/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Business Management
            • Mr. Rajai Marzouca, Owner
            • Mr. Joe Marzouca, Sales Manager
            • Mrs. Laula Marzouca, Finance Manager
            Contact Information

            Principal

            • Mr. Rajai Marzouca, Owner

            Customer Contact

            • Mr. Joe Marzouca, Sales Manager
            Additional Contact Information

            Fax Numbers

            • (864) 595-0797
              Primary Fax

            Industry Tip

            BBB Tip: Buying a used car

            Customer Complaints

            10 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            02/27/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Purchased a vehicle from TLC motors in Spartanburg SC on January 18th 2024 with a promise of repair on a "small" issue since then I have contracted the dealership numerous times with no call back. Now the vehicle has a cracked block(bad engine) the blend door actuator is not working and the catalytic converter is clogged(the original issue) called today on February 26th after multiple calls asking to speak with the manager about the issue and asking if my vehicle would be fixed since it is under warranty. I was told by the girl on the phone that she can no longer speak with us. The car has not been driven 300 miles yet and the engine is bad and they will not fix it. Because the business will not speak with me I am asking for help to have the issue resolved as I cannot pay 600$ a month for a non running vehicle and do not want my credit ruined because the dealer refuses to fix the issue.
            Read More

            Customer Reviews

            4 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Tim B

            1 star

            02/10/2024

            So, the car we bought from them had the check engine light come on 20 minutes after we left the dealership. Someone from their dealership had damaged the front end and sensors in the valance. They were good about fixing that damage. The check engine light was for the catalytic converter. I was told to run Cataclean through it. The light was cleared, and I followed the directions on the bottle. To no avail the light came back on. I ran another bottle through a week later and was told by the service manager that I damaged the cat with the second bottle. I called the Cataclean manufacturer and was told that it WILL NOT damage the cat being that it was not put in the same tank of gas. I had run a tank and a half of fresh gas through the car between treatments. The service manager said that the directions say to wait 30 days between uses. I have a bottle in front of me now, and NOWHERE does it say to wait 30 days. They refuse to replace the catalytic converter. Of course, she would not return my calls. So, I guess I have to suck it up and pay for the repair out of pocket. I had planned to buy a truck from them, but there is no way I will ever buy another vehicle there. Very shady service shop. Salesman was very helpful in purchasing the car. It seems that most of the complaints are shop related. I can see why now!!

            Local BBB

            BBB of Upstate South Carolina

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