BBB Business Review
BBB Accredited Business since
View BBB Rating for CarMax, Inc.'s headquarters.
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This company offers used vehicles and new vehicles in some states.
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A BBB Accredited Business since
BBB has determined that CarMax, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
This company's headquarters and company-owned locations throughout the country participate as a accredited business of the BBB.
BBB Complaint Information
Find aggregate BBB complaint information for CarMax, Inc.. BBB Serving Central Virginia has the full report as that BBB handles all complaints for CarMax, Inc..
Type of Entity
Business ManagementMr. Steve Spletstoser, General Manager Mr. Thomas J Folliard, C.E.O. Mr. Elia Imler, Marketing/Communications Mr. Paul Machin, New Car Manager Mr. Allen Stearn, Service Manager Mr. Michelle Stone, Paralegal Mr. Lisa K Van Riper, Director Public Relations
Auto Dealers - New Cars Auto Dealers - Used Cars
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. The BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.